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Wells Fargo Business Execution Director (Head of Business Resiliency - Consumer Operations) in WEST DES MOINES, Iowa

About this role:

Wells Fargo is seeking a Business Execution Director...

In this role, you will:

  • Manage and develop multiple business functional areas with focus on implementing and delivering long-term strategies, policies, and process advancements for cross-functional stakeholders, and internal and external partners associated with the area of Business Execution or who are affected by its outcomes

  • Identify Business Execution opportunities and strategies for process improvement and risk control development over the long-term in order to ensure operational excellence and process efficiency

  • Lead Business Execution team for assigned initiatives ensuring solutions are designed, integrated, and controlled to improve effectiveness, limit risk exposure, and create efficiencies as appropriate

  • Interpret and develop a range of policies and procedures for long-range and fundamental retooling of perspective, approach, culture, quality, relationships, operations, and capabilities

  • Collaborate and influence functional management to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo strategies or policies and business line objectives

  • Manage allocation of people and financial resources for Business Execution

  • Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications, US:

  • 8+ years of Business Execution, Implementation, or Strategic Planning experience, including Management experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

  • 4+ years of management experience

Desired Qualifications:

  • Excellent leadership and influence skills

  • Demonstrated record of success in building an infrastructure of governance/control

  • Proven ability to present important concepts to senior executives to gain buy-in and lead through execution

  • Experience in operational risk, business resiliency, crisis / risk incident management, and process improvement

  • Solid and broad Operations technical background with ability to advise Technology SMEs and other SME's (including Mainframe, midrange, etc.), Business Application teams and Business and Function stakeholders to drive Business Continuity and Operational Risk preparedness

  • Excellent written and verbal communication skills with ability to express complex concepts and processes in a straightforward manner; ability to present important concepts to senior executives to gain buy-in

  • Experience developing and enhancing documentation and communications reports using a wide array of information sources and publishing to different audiences, including senior management, corporate risk groups and regulators

  • Adaptable to rapid large-scale changes in business processes and organizational structure

  • Comfortable working in a complex matrix environment with simultaneous responsibility to business line management and department, group and corporate level risk teams

  • Comfortable presenting to FBR, OCC, and FDIC

Job Expectations:

  • Travel as needed

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.


Req Number: R-257337-3

Updated: Thu Mar 16 00:00:00 UTC 2023

Location: WEST DES MOINES,Iowa