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BlueCross BlueShield of North Carolina Senior Workday Technical Analyst in United States

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Job Description

Focused on getting the most value from our investment in Workday, this role will serve as an expert in multiple technical/application areas. Provide consultation and recommend solutions involving projects affecting their area. Responsible for working independently on assignments both within their unit and outside their unit, for the HR technology configuration work of major projects that support Human Resources functions.

Partner with functional groups to communicate and clarify HR’s business needs, develop long-range technology plans for HR and act as liaison with IT to implement the solutions.

  • Applications supported include Workday HCM focusing on Recruiting, Security Administration, Compensation, business process workflow improvements, and General HR/complex projects, as assigned.

  • Provide strategic consultative support to assigned customers in defining or designing business processes and researching and identifying enabling technologies based on customer requirements.

  • Enhance existing capabilities of HR system/business processes while also researching, testing, and implementing new capabilities.

  • Maintain full knowledge of all phases of business-specific technology implementations.

  • Facilitate development of business solutions that combine knowledge of HR business processes and issues, general technological options, and process facilitation techniques.

  • Act as an information source concerning human resources technology needs for internal HR management and staff.

  • Partner with the enterprise human resource functions concerning necessary changes to master data for payroll, recruitment, organizational management, training, and compensation.

  • Perform system integration activities for projects (technical integration testing, assessments, etc.)

  • Act as a mentor to other team members to provide guidance and knowledge sharing of HR functional and technical expertise.

    Hiring Requirements

  • Bachelor’s degree and 5+ years of broad HR technical expertise and HR system knowledge

  • If no degree, 7+ years of broad HR technical expertise and HR system knowledge

  • Previous high-tech and/or software development industry experience is necessary

  • Workday system experience to include implementation, business process enhancements and ongoing functionality releases

    Hiring Preferences

  • Broad understanding of emerging technologies

  • Excellent problem solving, analytical, and communication skills required.

  • Time management/deliverable tracking required.

  • Customer service orientation, self-discipline, flexibility, and adaptability

  • Ability to multi-task

  • Project Management experience (e.g., budgeting, resource allocation, planning, and tools)

  • Thinks conceptually