Customs and Border Protection Equal Employment Specialist (Investigator) in United States
As our nation navigates the COVID-19 pandemic, CBP is committed to delivering our mission to safeguard America's borders and enable legitimate trade and travel. Staffing mission critical positions remains a high priority. Be reassured that CBP is still hiring, despite potential hiring process step delays due to restrictions to in-person activities.
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of the Commissioner, Privacy and Diversity Office (PDO); positions will be filled in one of more of these locations: Washington, DC, Indianapolis, IN , El Paso, TX, and Houston, TX. In a developmental capacity, the incumbent will assist higher-graded EEO Investigators specialists to conduct a thorough review of the claims of discrimination to make a jurisdictional recommendation to the department on whether to accept/dismiss the complaint in accordance with the provisions of the federal regulations; and support the development, implementation, and evaluation of agency-wide EEO programs policies, procedures and guidelines. This position starts at a salary of $39,684.00 (GS-5, Step 1) to $134,798.00 (GS-13, Step 10) with promotion potential to $134,798 (GS-13 Step 10). Duties of this position will include: Performing analysis, fact-finding, and problem solving; Interpreting regulations and policies as well as gathering the facts and information; Communicating factual information verbally and in writing to coordinate assigned tasks; and Preparing, monitoring and analyzing data, records and evidence to create file records
Conditions of Employment
You must be a U.S. Citizen to apply for this position Males born after 12/31/1959 must be registered with Selective Service Primary U.S. residency for at least three of the last five years (additional details below) You may be required to pass a background investigation CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
Experience: You qualify for the 5 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as: Fact-finding, analysis, problem solving, writing, and ability to learn to interpret regulations and policies as well as gathering the facts and information; Utilizing and applying fact-finding techniques, analysis and problem solving; Communicating factual information verbally and in writing to coordinate assigned task; and Preparing, monitoring and analyzing data, records and evidence to create file records. Education Substitution: A Bachelor's Degree in a field which demonstrates the knowledge, skills, and abilities necessary to do the work of the position, such a Human Resources, Business Administration, Industrial and Organization Psychology, Training and Development, Workforce Management. Combining Experience and Education: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) by 18. Add the two percentages. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must: Meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process; and Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 02/26/2021. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. . For more information visit this link. Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency wavier by meeting one or more of the following conditions: Working for the U.S. Government as a federal civilian or as a member of the military A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government Participation in a study abroad program sponsored by a U.S. affiliated college or university Working as a contractor, intern, consultant or volunteer supporting the U.S. government Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
This position is not covered under the Bargaining Unit. Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied. Telework may be available on a regular recurring or situational basis. DHS uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities. Follow U.S. Customs and Border Protection on Twitter @CustomsBorder The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.