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Marriott Lounge Supervisor in China

Job Number 21078257

Job Category Food and Beverage & Culinary

Location Shenzhen Marriott Hotel Nanshan, at the intersection of Houhai Road and Haideyi Road, Shenzhen, Guangdong, China

Brand Marriott Hotels Resorts

Schedule Full-Time

Relocation? N

Position Type Non-Management

Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.


确保员工作为团队开展合作,能提供最佳服务并满足客人的需求。检查员工的妆容和服装,并纠正任何缺陷。完成营业和歇业职责,包括设置必要的用品和工具,清洁所有设备和区域,锁门等。检查储存区,确保井然有序、干净整洁,并采用先进先出 (FIFO) 的原则。完成计划库存和存货,并请购必要的用品。对餐厅进行管理,确保有空座位,并保证客人的服务、安全和健康。完成维护维修工单。协助管理层招聘、培训、安排、评估、疏导、惩戒、激励和指导员工;树立榜样,并担当公平对待之承诺/门户开放政策流程的第一联络人。

遵守所有公司和安全政策及程序;报告任何维护问题、安全隐患、事故或伤害;完成安全培训和认证。确保制服和个人仪表整洁而专业。维护专有信息的机密性;保护公司资产。支持所有同事,并给予尊重和尊敬。支持团队达成共同目标。遵守质量保证预期和标准。在没有他人协助的情况下,移动、举起、携带、推动、拉动和放置重量不超过 50 磅 (22.68 kg) 的物体。在较长一段时间内或整个工作班次中保持站立、就坐或行走。阅读和目测验证各种格式的信息(如小字说明)。目测检查工具、设备或机器(如识别缺陷)。抓住、转动和操控不同大小和重量的物体,这需要良好的动作技能和手眼协调。双手上举过头或下伸过膝,包括屈膝、扭身、拉伸和弯腰。穿过狭窄、受限或架空的空间。上下楼梯和/或服务坡道。根据公司的标准,欢迎和答谢所有客人。使用清晰、专业的语言与他人交谈,并以适当的礼仪接听电话。倾听并适当回应其他员工的问题。使用清晰、专业的语言与他人交谈。履行主管要求的其他合理的工作职责。