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Dell Inside Sales Account Manager 3 in Toronto, Ontario

Account Manager 3, Inside Sales

Competitive salary

Toronto, Ontario

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities.

Dell’s portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving force behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.

Key Responsibilities

  • Focused on building relationships and becoming a trusted technology advisor to our customers.

  • Includes out-bounding calls to drive new business acquisition with established and new customers.

  • May have some involvement in outside sales leads with Sales Representative support.

  • Ability to be a trusted business advisor to the customer and uses in-depth knowledge of Dell’s technology, products and services to help customers formulate direction.

  • Ability to utilize strategic probing to identify, evaluate, and recommend alternative business solutions.

  • Analysis of multiple market factors to both anticipate/identify customer problems/needs and recommends appropriate solution.

  • Effectively balance demands from multiple stakeholders.

  • Effectively balance short term and long term priorities.

  • Develop and implement strategic account plans that drive the attainment of critical business objectives.

  • Ability to be Involved in contract negotiation and possesses strong financial/business and pricing knowledge.

Desirable Requirements

  • 4+ years of sales/customer service experience, account management experience a plus

  • Bachelor’s Degree preferred

  • Strong organizational skills

  • Effectively use software packages such as Microsoft Word, Excel, and PowerPoint

  • Strong knowledge of computer hardware, software, & peripherals

  • Demonstrate strong verbal and written skills

  • Knowledge of applicable Dell technology, products, and services and is able to identify how these products and services align to customer needs

Benefits

We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you’re the kind of communicator who can make world-class technology even more irresistible, this is your opportunity to develop with Dell.

Dell Canada Inc. (“Dell”) is committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. We welcome applications from: women, Aboriginal persons, persons with disabilities, ethnic minorities, visible minorities, and others who may contribute to diversification.

As part of our commitment to accessibility for all persons with disabilities, Dell will, upon the request of the applicant, provide accommodation during the recruitment process to ensure equal access to applicants with disabilities. If you are selected for an interview and you need accommodation, please contact your recruiter.

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