Kelly Services Call Center Representative in topeka, Kansas
Kelly Services is hiring for Account Service Representatives in Topeka, KS.
$18 an hour
Duties and Responsibilities: Answers incoming calls and completes outgoing calls as needed. Calls include answering customer questions and providing comprehensive customer support. Accurately and timely completion of service requests related to contract level transactions, and providing confirmation of contract level information. Researches and analyzes issues in order to ensure successful outcomes and or resolution. Develops relationships with clients and customers by becoming a dedicated resource. Ensures high quality and consistency to customers by processing and servicing. Develops broad understanding of products, services, policies, procedures, regulations and laws for effective service delivery. Contract level service requests include initial contract applications, billings, purchases, transfers, redemptions, claims, and other financial and non-financial transactions and elections available
Qualifications: High school diploma or equivalent required, college degree preferred. 1 to 2 + years experience providing customer service and transaction processing support Previous call center experience helpful, financial services experience preferred. Work history which demonstrates personal growth and aptitude for advancement. Strong PC and keyboarding skills and the ability to use Microsoft Office products and auxiliary equipment and software.
Why Kelly ® ?
You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career. It all adds up.
About Kelly ®
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits ?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.