Citigroup Compliance Risk Mgmt Sr Analyst, AVP - Global Training Instructional Designer in Tampa, Florida
The Instructional Designer supports the training efforts of the ICRM KYC Learning & Development Team. The candidate will develop learning materials using a variety of learning methodologies including classroom and web-based; integrate adult learning theory and creativity into all design elements for the creation of an interactive and effective learning experience.
The responsibilities may include but are not limited to:
Develop engaging learning activities and captivating course content that enhances retention and transfer of knowledge
Use authoring software to create engaging and interactive e-learning courses, videos, etc.
Develop exercises and activities that enhance the learning process
Create supporting material/media such as: guides, job aids, end-user material, facilitator guides, videos, infographics & simulations
Formulate modes of assessment, such as tests / knowledge checks to measure the effectiveness of the course
Set instructional end goals/learning objectives and create content that matches them
Work with subject matter experts to identify target audience’s training needs and the relevant content
Update and maintain existing training material Keeps abreast of business changes and processes to develop up-to-date and accurate training solutions
Determine appropriate training solution for assigned projects, based on the outcome of analyzing business needs, performance goals, and audience.
Maintain project documentation and course folders Coordinate train-the-trainer sessions to ensure the effective transfer of knowledge
Troubleshoot technical course issues Conduct peer review for training material Provide and be receptive to feedback
Minimum 3-4 years of instructional design experience with at least 2 years’ experience in a corporate environment
Proven working experience in instructional design and with instructional technology ( ability to provide portfolio with work examples )
Visual design skills and ability to storyboard required
Ability to create storyboards, instructional text, audio/video scripts
Proficient in Storyline, Snagit, Rise, Camtasia
Demonstrated experience incorporating adult learning theory, practices, and methodologies into the creation of training materials used in a business setting
Ability to develop and proofread training materials
Ability to collect and analyze information, problem-solve, and make decisions
Ability to read and interpret documents such complex compliance content; compile, analyze and interpret information
Proficient in Microsoft Office: PowerPoint, Excel, Word, Outlook
Flexible with schedule (days/nights/ability to travel up to 20%) including remote work
Ability to communicate professionally with all levels of management
Able to organize workload and manage multiple projects
Detail-oriented; ability to work in a fast-paced environment
Ability to perform duties with minimal direction
Fluency in writing/reading/speaking/translating/creating training material in Spanish, or any other second language a plus
- Bachelor’s degree in Instructional Design, Communication or related field is preferred, Master’s degree is a plus
Job Family Group:
Compliance and Control
Compliance Risk Management
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.