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Pfizer Associate in Tampa, Florida

ROLE SUMMARY

The Colleague Solutions Solution Engineer delivers products and solutions which enable colleagues to work better together, progressing business outcomes that power patient health with greater efficiency and effectiveness.

The principal role of the Associate Solution Engineer, Colleague Solutions Engineer is to provide and deliver subject matter knowledge of M365 Platform and Enterprise Search w/manager guidance

They are expected to have a growing technical knowledge and experience in Digital Workplace products and solutions, enabling them to propose innovative solutions to improve our internal offerings as part of a team.

This position requires capable, self-motivated individual with an ability to develop products and solutions which meet stakeholder expectations.

ROLE RESPONSIBILITIES

Under direct oversight this role will:

  • Develop subject matter expertise M365 Technologies.

  • Problem solving skills and the ability to communicate to peers and the technology support team for resolving issues.

Solution Engineering:

  • Work with our Business Adoption Team and advise on new and upcoming features that should be communicated to our colleagues.

  • Review our Search Engine Feedback and work with Search Engineers and Project managers to improve search results

  • Provide input into Search Analytic Dashboards on key metrics

  • Suggest new features to help change business processes

  • Test "Proof of Concepts" for Collaboration and Search tools

BASIC QUALIFICATIONS

Education Qualifications:

  • Bachelor's degree required, major in a technical field such as Information Technology or Life Sciences a plus

Experience and Skills:

  • 12-18 months experience with Microsoft and Search technologies

  • Good understanding of Pfizer's Business Technology

  • Ability to work in ambiguous situations and create structure when necessary

  • Ability to work in matrixed environment

  • Cultural awareness

  • Quick to establish trust and respect

  • Easily makes connections

REQIURED APTITUDE

  • Quick to establish trust and respect

  • Action oriented and energetic

  • Resourceful and creative

  • Persistent and determined

  • Mature and cool under pressure

  • Easily makes connections

  • Reads situations quickly

  • Commitment and follow through

PHYSICAL/MENTAL REQUIREMENTS

Extensive computer use.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS

Extensive computer use.

Some travel, primarily between Pfizer locations (Groton, CT/Collegeville, PA/New York, NY Headquarters).

Must be able to work off-hours in the support of application and platform incidents and service/technology outages.

Sunshine Act

Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.

EEO & Employment Eligibility

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.

Information & Business Tech

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