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University of Washington PROGRAM COORDINATOR in Seattle, Washington

Req #: 193256

Department: UW TACOMA

Posting Date: 07/21/2021

Closing Info: Closes On 08/03/2021

Salary: $3,398 - $4,541 per month

Shift: First Shift

Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)

As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem solving skills and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits and natural beauty. The University of Washington Tacoma is an anchor institution that is deeply invested in its local communities and in student success. As one of three campuses of a world-class university, UW Tacoma is dedicated to interdisciplinary and innovative teaching and scholarship and to engaging the community in mutually beneficial partnerships. UW Tacoma’s commitment to access and diversity is central to an environment where students, staff, faculty and South Sound residents find abundant opportunities for intellectual, personal and professional growth. More information about UW Tacoma and its strategic plan can be found here. (https://www.tacoma.uw.edu/strategic-planning) UW Tacoma has an outstanding opportunity for a PROGRAM COORDINATOR. This position would be shared by University Academic Advising – 75%, and the Office of Global Affairs (OGA) – 25%, with the stipulation that we track the number of students served and other work responsibilities conducted and evaluate this split annually. RESPONSIBILITIES: University Academic Advising Serving the campus community as educators, partners and consultants, UAA staff empower first-year and pre-major undergraduates to explore academic and career options, build relevant skills and experience, and succeed academically, personally and professionally. In UAA, staff support students to choose and declare their academic major, discover learning opportunities on and off-campus, and offer services tailored to the unique needs of students. Advising support programming covers a range of topics including goal setting and time management workshops, events targeted at major exploration and class registration, and low scholarship and reinstatement issues. Under the guidance of the Program Support Supervisor and supervision of the Associate Director, the Program Coordinator will independently perform a full range of administrative tasks in support of UAA and OGA. This individual will provide front office reception for UAA, OGA, Office of Undergraduate Education, and School of IAS academic advisors. In addition, the Program Coordinator is responsible to organize advising events and meetings, manage office inventory and publications, coordinate the online appointment scheduling system and web media, and assist in the training and direction of student staff. Duties include:

  • Serve as primary front office contact with students, guests, faculty and staff; respond to inquiries in-person, by email and over the phone; schedule advising appointments and drop-in advising sessions

  • Independently provide information regarding university and advising services, policies, processes and activities

  • Oversee UAA email account; compose correspondence related to program and university policies; edit materials and communication for accuracy, appearance and style

  • Maintain UAA website and online appointment scheduling system

  • Assist in advising and student learning assessment; run reports and send survey emails to students

  • Perform complex word processing tasks such as merging and sorting, integrating text with graphics, and spreadsheet and database files; use spreadsheet and database software to develop and maintain records

  • Schedule meetings and events for UAA; coordinate arrangements and promote program activities

  • Receive and maintain office supply and publication inventory

  • Direct the work of student office assistant and student advising mentor staff; develop and deliver training for student staff on an ongoing basis

  • Related duties as required Office of Global Affairs

  • Serve as primary front office contact with students, guests, faculty and staff; respond to inquiries in-person; and coordinate drop-in advising sessions

  • Become trained in F-1 and J-1 regulations as well as resources available to International Students and Scholars; communicate regulations and policies to students and guests

  • Oversee ISSS email account and assign tickets as appropriate

  • Support ISSS advisors as needed

  • Monitor the will-call documents and contact students to pick them up

  • Receive and maintain office supply and publication inventory

  • Schedule meetings and events for the OGA; organize and coordinate arrangements, and promote program activities

  • Coordinate with OGA staff to assist in the ongoing training of student staff

  • Related duties as required MINIMUM REQUIREMENTS:

  • High school graduation or equivalent AND two years of full-time administrative support experience within an academic program or student services setting OR equivalent education/experience Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. ADDITIONAL REQUIREMENTS:

  • Strong interpersonal skills that demonstrates warmth, positive attitude, helpfulness, willingness to learn and proactive team involvement

  • Excellent written and oral communication skills

  • Organizational skills and the ability to prioritize and handle multiple tasks

  • Detail-oriented DESIRED:

  • Bachelor’s degree

  • Experience working with diverse populations

  • Ability to work with minimal supervision

  • Sensitivity to the need for confidentiality

  • Experience and familiarity with academic advising/student services in a university setting

  • Experience and familiarity with web-based applications, web program development, and managing an active online environment Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.

University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.

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