University of Washington DIETARY UNIT CLERK (TEMPORARY) in Seattle, Washington
Req #: 193358
Department: UWMC - PATIENT NUTRITION
Posting Date: 07/21/2021
Closing Info: Open Until Filled
Salary: $17.08 to $21.04 hourly
Shift: Alternate Work Shift
Notes: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. (https://hr.uw.edu/benefits/wp-content/uploads/sites/3/2018/02/benefits-classified-staff-20210208.pdf)
UW Medicine includes Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Neighborhood Clinics, UW Physicians, UW School of Medicine and Airlift Northwest. UW Medicine - Northwest is a full-service, non-profit community hospital, offering comprehensive medical, surgical and therapeutic services. With 281 beds, more than 1900 employees and a world-class medical staff, we provide innovative, technologically advanced care on a patient-friendly, easy-access campus just north of Seattle. We're proud of the acclaim we've received for our excellence in patient care and safety. Among the local, regional and national recognition we've received are: The Distinguished Hospital for Clinical Excellence Award; The Emergency Medicine Excellence Award; The Stroke Care Excellence Award; Winner of the HealthGrades Distinguished Hospital Award for Patient Safety for the last three years in a row, we’re also one of the safest places to get care – among the top 5% in the country. UW Medical Center Montlake currently has an outstanding opportunity for a TEMPORARY DIETARY UNIT CLERK. Under the direct supervision of the Wellness and Technology Manager, the call center clerk receives patient phone calls, and guides the patient through the ordering process. The Call center clerk does data entry of patient diet orders and nourishment requests. Print and/or check patient menus according to established food patterns, therapeutic diet orders, food tolerance preferences, ensure that patient meal selections comply with restricted diets; Respond to verbal and written communications regarding patient nutritional care. Must react accurately and effectively with all changes to ensure efficient timing of services and compliance with physician orders. Label, deliver and pick up patient menus. Determine and report missed patient meals, assist patients lists, and supply patient census to food production area. Printing of advance tray tickets and updating the Office Communication Board. Relays concerns to Dietary Ambassador. Maintain supply inventory. Contribute to team process; maintain cooperative work environment and work to improve quality of service provided to patients and staff. MINIMUM QUALIFICATIONS: Possession of, or eligible to obtain a Washington State Food Worker Card within two weeks of employment, high school graduation or GED, and one year of experience as a Dietary Unit Aide in a health care facility or equivalent. One year of additional experience may substitute for the educational requirement. Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration. DESIRED: Requires knowledge of dietary restrictions and modified therapeutic diets to ensure optimal patient care and satisfaction. Familiar with Microsoft Windows software and ability to efficiently manage multiple line phone systems. Strong customer service skills.
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.