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Livingston International Business System Analyst in Santa Fe, Mexico

Business System Analyst

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

Job Type: Full Time

Location: CDMX Santa Fe - IN008


The Business System Analyst is responsible for evaluating business processes, anticipating requirements, uncovering areas of improvement and working with both business stakeholders as well as IT to implement solutions. They play an integral role in the implementing and maintaining effective operating systems through the documentation of user stories and colloboration with IT Developers to impelment optimized solutions.


  • Work directly with functional business groups to define requirements

  • Review, analyze and propose changes to existing systems to increase business effectiveness and efficiencies.

  • Lead design sessions to confirm system enhancement functionality

  • Provide recommendations or options to resolve existing and/or potential issues of operating systems

  • Create detailed requirement documentation as well as systems models, diagrams and charts to provide guidance for the application development team

  • Provide relevant business justification for all functional needs

  • Identify and establish project scope and parameters of systems analysis in order to define success criteria.

  • Develop end user documentation and provides initial tool training to end-users

  • Provide innovative ideas to improve organizational performance

  • Challenge the status quo to design solutions that drive efficient processes across all teams.

  • Collaborate with application development team members

  • Coordinate and perform tests to validate successful functionality prior to all software updates

  • Perform other related duties as assigned by management

  • Adhere to established policies and procedures


  • Competitive instincts and a strong desire to win in the global trade management market.

  • Knowledge of agile systems development, business intelligence and analysis, and continuous improvement methodologies.

  • Excellent analytical and problem-solving skills.

  • Strong communication (oral and written), interpersonal and facilitation skills.

  • Ability to understand business and system requirements.

  • Ability to manage projects, meet deadlines and work well under pressure


3 years of related experience


Required: Bachelors Degree or equivalent



Leading and Developing

Customer First Focus

Inclusion and Collaboration

Business Acumen and Straight Talk


All interested internal applicants are required to discuss their intent to apply with their immediate supervisor at the time they submit their résumé. Applicants must have completed 12 months * in their current position and be in good standing at the time of application.

If you know of someone interested in this position, please refer the candidate by going to the career section in Talent Center. Only those candidates who will be considered for an interview will be contacted. Please visit the Talent Acquisition tile on Peoplenet for referral bonus amounts.

Livingston is proud to be an equal opportunity workplace and is an affirmative action employer.