Fiserv Developer Relations Manager in San Jose, California
What does a great Developer Relations Manager do?
The Developer Relationships Manager maintains and grows the Integration Partner community. They establish and carry forward developer relations & strategy, build community advocacy programs, and collaborate cross-functionally with Product, Engineering, Sales, Operations, and Support teams to drive business value by building the Point of Sale platform for Developers.
In this role you can expect to:
Manage all Integration Partner relationships
Define and own the certification and on-boarding processes for all Integration Partners
Build awareness and motivate developers to build applications using Bypass APIs
Create and maintain resources for developers such as on-boarding materials, integration packages, product briefs, certification requirements, contracts, code samples, tutorials, FAQs, how-to guides, demos, etc.
Segment API functionality and provide avenues for Integration Partners to certify against small subsets of core functionality, as defined in the API agreement
Standardize the documentation style for all completed Integrations
Identify legacy Integration Partners and certify them using any new processes that have been designed since they originally integrated with Bypass
Define and own metrics to measure the success of our integration content and outreach efforts
Nurture Developer Advocates/Evangelists to help the Bypass integrations community grow
Basic Qualifications for Consideration :
High School Graduate/GED
2 years in a Developer Relations or Partner Relations role
Experience working with technical products
Preferred Qualifications for Consideration:
Experience in POS, payments, or e-commerce space
Experience with technical documentation writing
Experience in B2B enterprise integrations
Basic understanding of API's and integration Systems
Who We Are: Bypass is bringing the innovation and sophistication of e-commerce to the physical world. Our POS and management solution brings point-of-sale, labor, inventory, gift, loyalty, mobile, online and RMS together to accelerate revenue, streamline management and improve the guest experience. To find out more visit bypassmobile.com
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.