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UnityPoint Health Laboratory Specimen Processor Coordinator in Rock Island, Illinois

Lab Specimen Processor Coordinator

Full Time - 1st Shift

Rock Island, IL

The Coordinator Specimen Processing is responsible for the designated laboratory function involving laboratory specimen receipt and appropriate specimen handling and processing in preparation for testing or transport to appropriate reference laboratory. The coordinator works at resolving specimen issues. Ensures that procedures are followed for laboratory specimen integrity and patient safety.

COVID-19 and Flu Vaccination Requirement: It is required to be vaccinated for COVID-19 and Influenza. Exemption requests based on medical or religious reasons may be submitted, but must be approved for active employment.

Why UnityPoint Health?

  • Culture – At UnityPoint Health, you Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.

  • Benefits – Our competitive Total Rewards program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.

  • Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.

  • Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.

  • Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit us at to hear more from our team members about why UnityPoint Health is a great place to work.

Technical Support

Perform Specimen Processing for Clinical Laboratory specimens, including but not limited to blood, culture specimens

Collaborates with managers and leads and other as needed to accomplish efficient workflow.

Liaison between hospital departments, hospital staff, clinical staff, laboratory staff (technical and support) and specimen processing.

Assesses daily work of Specimen Processing staff at all 3 sites including off shifts to ensure all specimens are appropriately routed and handled.

Assures appropriate staffing coverage – rotating staff and filling in as needed.

Assures appropriate tube system response and timely handling of all specimens

Assures appropriate and timely phone response and etiquette.

Monitors processes at various sites for standardization of procedures, protocols and training.

Complete items in various work queues – SunQuest/EPIC/Reference Lab

Monitors and improve turnaround times for STATs

Inventory/Supply Coordination

Monitor volumes of specimens sent out to various reference lab sites

Monitor supply inventories of onsite laboratories and supplies ordered directly from reference labs

Adjusts Specimen Processing inventories as appropriate.

Organizes and designs the layout and labeling of shelving, bin and products in inventory and par locations taking into consideration the needs of customers and distribution team members.

Consistently monitors and processes return of stock items to avoid overstocking in inventory.

Maintains updated list of clinically accepted substitute products and works directly with central procurement to obtain supplies.

Works closely with department personnel and distribution techs to ensure supplies are rotated in inventory and par carts and outdated timely.


Investigation of problem specimens and specimens with errors for all Trinity sites and reference labs

Troubleshooting for UPH Trinity Laboratories, UPH Peoria Methodist, MAYO, State of Illinois, SHL and other laboratories regarding referenced specimens

Oversees work report and error queues and troubleshoots to solve issues when appropriate.

Assist Technical and Support Departments with specimen processing issues.

Gives input and executes system standardization initiatives including supply and equipment conversion in collaboration with Lab/Pathology CSG and General Laboratory

Keeps current with changes and additions to reference lab test menus

Initializes training and re-training when indicated by employee input or error investigation

Works closed with Laboratory Logistics Coordinator, Manager of Support Services and Laboratory Managers on the investigation of rLSolutions – suggesting and building training/retraining as necessary.

Basic UPH Performance Criteria

Demonstrates the UnityPoint Health Values and Standards of Behaviors as well as adheres to policies and procedures and safety guidelines.

Demonstrates ability to meet business needs of department with regular, reliable attendance.

Employee maintains current licenses and/or certifications required for the position.

Practices and reflects knowledge of HIPAA, TJC, DNV, OSHA and other federal/state regulatory agencies guiding healthcare.

Completes all annual education and competency requirements within the calendar year.

Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse. Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff. Takes appropriate action on concerns reported by department staff related to compliance.

Minimum Requirements

Identify items that are minimally required to perform the essential functions of this position.

Preferred or Specialized

Not required to perform the essential functions of the position.


High School Graduate or GED Equivalent

Associates Degree/Bachelor Degree in related field or direct and applicable work experience


3-5 years of Laboratory specimen processing

5 Years Laboratory specimen processing


Valid driver’s license when driving any vehicle for work-related reasons.


· Accountability

· Accuracy

· Adaptability

· Communication- written and verbal

· Managing priorities/deadlines

· Problem-solving

· Professionalism

· Teamwork

· Interpersonal skills

· Collaboration

· Decision making

· Aptitude- ability to learn new systems quickly

· Self Development


· Use of usual and customary equipment used to perform essential functions of the position. Including but not limited to Centrifuge, pipettes, measuring cylinders, pneumatic tube system,

· Work will require travel to other UPH facilities. May drive a UPH vehicle, rental or own vehicle.

Requisition ID: 2023-129631

Street: 2701 17th St

Name: 6020 UnityPoint Health QC Trinity

Name: Laboratory- RI

FLSA Status: Non-Exempt

Scheduled Hours/Shift: 1st 8-430, with weekend rotation.

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