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Penn State Health Scheduler - DAY SHIFT - Surgery Thoracic in Reading, Pennsylvania

Job Description

Penn State Health Community Medical Group

Location: US:PA:Reading

Work Type: Full Time

FTE: 1.00

Shift: Day

Hours: Days



Provides high quality scheduling experience for the patients of Penn State Health. Deploys excellent customer service engagement skills by phone. Schedules accurately for all specialty area supported in Phone Access Group against scheduling guidelines.


High School Diploma or equivalent required

Penn State Health requires Schedulers to complete a scheduling training program and demonstrate competence in all functional aspects of scheduling for Phone Access Group prior to six (6) months of employment. This training is supplied by the employer.


Associate's Degree in Healthcare Administration or a related field preferred

Prior Call Center, Healthcare IT, or Healthcare operational experience preferred

Prior Ambulatory practice site experience preferred

Strong customer service background preferred

Penn State Health is fundamentally committed to the diversity of our faculty and staff. We believe diversity is unapologetically expressing itself through every person's perspectives and lived experiences. We are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, martial status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information. If you are unable to use our online application process due to an impairment or disability, please call 717-531-8440 between the hours of 7:30 AM and 4:30 PM, Eastern Standard Time, Monday through Friday, email or download our Accommodation Instructions for Job Applicants PDF ( for more detailed steps for assistance.

Position Scheduler - DAY SHIFT - Surgery ThoracicLocation US:PA:ReadingReq ID 24339