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UPMC Food Service Host - casual (UPMC Passavant) in Pittsburgh, Pennsylvania



Responsible for ensuring guest satisfaction with food service utilizing customer service skills. Delivers and serves nutritionally-appropriate and attractive meals in a timely manner. Practices appropriate food handling techniques and food safety procedures in all aspects of job. This position will be an evening shift position, 3-4 days/week.


  • Adheres to department procedures regarding the operation of all food service equipment.

  • Adheres to hand hygiene and infection control procedures on a consistent basis when interacting with customers.

  • Communicates customer complaints and concerns effectively with other health care team members.

  • Displays customer service skills when responding to meal service requests, resulting in a satisfied customer.

  • Distributes and collects menus from patients; obtains selected menus from patients according to departmental procedures.

  • Performs sanitation for assigned work area in accordance with departmental procedures and health department guidelines.

  • Serves meals within established timeframes, adhering to departmental standards for appearance, food quality, and temperature control.

  • Serves patient meal tray using the designated department script, to include proper patient identification.


  • HS Diploma/GED OR 1 YR previous job experience required in lieu of HS Diploma/GED

Licensure, Certifications, and Clearances:

  • Act 34 Criminal Clearance

UPMC is an equal opportunity employer. Minority/Females/Veterans/Individuals with Disabilities REQNUMBER: 776337