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Zoom DevOps Engineer - XMPP (Remote) in Olympia, Washington


  • Design and implement zero-downtime to accomplish highly available service (99.99%)

  • Design and implement disaster recovery (DR) between different region Datacenters

  • Troubleshoot complex production issues, including performance and function issues

  • Cooperating with cloud vendor and infrastructure, engineering team for security and service availability

  • Provide deep level of outage troubleshooting for systems and Zoom backend service

  • Provide the CI/CD model to deploy and configure the production system


  • 5+ years experience in a DevOps/Site Reliability Engineering role

  • In depth knowledge of Linux: RedHat, CentOS, Debian, etc.

  • Strong analytical and troubleshooting skills

  • Working knowledge of Ansible and Jenkins

  • Experience with Nginx, ETCD in production deployment and troubleshooting

  • Familiar with AWS technology including Elastic Search, Elastic cache, DynamoDB, SQS and S3

  • Understand gitops and familiar with github or gitlab.

  • Solid Bash or Python scripting experience.

  • Experience with system monitoring tools

  • Excellent communication skills

  • BS degree in a related field, MS preferred

  • Prod on-call support

    Nice to haves

  • ELK

  • Kubernetes

  • Ideal candidates have experience with Chat or Instant Messaging - XMPP

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team (;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$)

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog (

  • Zoom with us!

  • Find us on social at the links below and on Instagram (

Zoom helps people and businesses stay connected so they can get more done together. We’re the go-to communications platform for small and large businesses alike, and growing rapidly with employees working to deliver happiness across the globe. We're also proud to have a positive social impact by enabling continuity for educational institutions, governments, the healthcare sector, and many other essential industries.

From meetings, chat, and phone, to webinars and online events, companies trust Zoom to power all their communication needs. Our secure, reliable, video-first cloud platform offers a frictionless experience that is simple to manage, delightful to use, and friendly to build on.

Our core value is Care. To show our employees we care about their happiness and recognize their value, we employ above-market and progressive compensation programs. We believe this is achieved by analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Our CEO, Eric S. Yuan, founded Zoom in 2011 as a video-first communications platform focused on delivering happiness to customers worldwide. We're proud to be a recognized Leader in the 2020 Gartner Magic Quadrant for Meeting Solutions and Unified Communications as a Service, winner of the 2020 Forbes Cloud Computing Awards for Best Product, winner of the Frost & Sullivan 2021 Connected Company of the Year award, and a Leader in the IDC MarketScape for European Collaboration Tools for Education, 2020.