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McDonald's Payroll Accounting Coordinator in Oak Brook, Illinois

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Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements - check them out here ( !

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Job Description

Our Payroll Department is part of the Finance Team within McDonald’s Global Business Services organization. Global Business Services (GBS) provides full hire-to-retire services such as onboarding, payroll, and benefits processing for close to 65,000 employees located in the US and Canada. GBS is committed to delivering 100% Customer Satisfaction in a timely, high quality and accurate manner while ensuring adherence to internal controls.

McDonald's U.S. Payroll team currently has an opportunity for a representative responsible for a variety of payroll and accounting activities. The position also participates in account reconciliation, data analytics and reporting.

  • Payroll: Process crew and staff transactions including new hires, terminations, salary changes, and special check requests. Research and resolve exceptions for all pay cycles and respond to labor inquires.

  • Collaboration/Communication: Support Operations and HR functions to ensure payroll data is properly transmitted by the restaurants. Communicate with IT, Legal, and Benefits teams as needed. Interact with McOpCo Human Resources, Operations teams and employees on Payroll inquiries by various methods including call center support.

  • Collaboration: Exhibit proficiency in learning and communicating effectively within a team. Collaborate with the team to ensure compliance with daily, weekly, and monthly deadlines.

  • Customer Service: Demonstrate excellent verbal and written communication skills in support of our crew, management, staff and internal teams.

  • Complete Ad Hoc projects as needed.

  • Occasional Overtime may be required


  • Must be fully vaccinated (i.e., at least 2 weeks after last dose) for COVID-19 and, if hired, present proof of vaccination by start date.

  • High school diploma or equivalent required

  • 3+ years of experience processing and/or calculating payroll and other compensation transactions (e.g. reimbursements) and analyzing financial data

  • Preferred Qualifications:

  • Previous call center experience favored

  • Prior global payroll experience preferred but not required

  • Bachelor’s degree or Payroll Certification a plus

  • Experience working with Payroll System preferred

  • Spanish speaking appreciated

  • Strong problem solving, analytical and customer service skills

  • Capability to work both individually and collaboratively as a team member

  • Proven ability to adapt and leverage resources to achieve results in an ambiguous and fast paced environment

  • Proficiency in managing multiple priorities while meeting deadlines

  • Excellent oral and written communication skills

  • Advanced attention to details and accuracy

  • Aptitude towards technology and applications

  • Continuous Improvement mindset (knowledge of DMAIC)

    • 3+ years of customer service experience in a professional office/business setting
  • Understanding of basic accounting principles preferred (debits, credits, general ledger, etc.)

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF2085W

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.