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AT&T Client Solutions Executive 4 in New York, New York

Overall Purpose:

As a direct sales position, this role is responsible for building/maintaining relationships with customer, account planning/strategy, and pursuing new sales opportunities.

Key Roles and Responsibilities:

  • Create existing/new sales for delivery of solutions meeting a wide variety of customer needs for ATT products/services/systems/solutions.

  • With the aid of support resources, identifies sales opportunity solutions.

  • Builds/maintains network of colleagues/customers to share information and obtain prospects.

  • May support resolution of customer disputes and accounts receivable discrepancies (i.e., billing, installation, customer issues).

  • Establishes/maintains productive long-term client relationships.

  • Leads in presenting products, services and migrations that can benefit customer needs.

  • Demonstrates/maintains complete extensive knowledge of the organization’s entire product/service line. Partners with clients to understand business needs, issues, strategies, & priorities to deliver valuable solutions.

  • Develops responses to Request for Proposals. Identifies key trends and customer needs, leverages industry knowledge/applications, utilizes consultative skills to close sales for assigned accounts in accordance with company policy, procedures, and culture.

  • Owns account relationship, responsible for meeting revenue objectives.

  • Demonstrates sustained record sales achievement.

  • Effectively influences customers to diffuse potential problems.

  • Aids in devising direct sales plans/strategies.

  • Develops strategic initiatives to grow/retain the revenue stream of most complex accounts/projects.

  • Supports the sales team through coaching/mentoring - assists less experienced peers.

  • Act as team lead when presenting products/services to customers.

  • Works on critical/large/most complex/high visibility/strategic/tactically vital accounts and issues with sizable latitude.

Required Experience

  • 12 plus years of direct work experience

Required Education

  • Bachelor’s degree in Business Administration, Accounting & Finance

Required Skills

  • Account Management

  • Application Expertise

  • Business and Financial Acumen

  • Competitive Differentiation

  • Consultative Selling

  • Customer-Centric Solution Development

  • Industry Knowledge

  • Operational Excellence

Principal Functional Skills / Competencies associated with this Title:

  • Account Management

  • Application Expertise

  • Business and Financial Acumen

  • Competitive Differentiation

  • Consultative Selling

  • Customer-Centric Solution Development

  • Industry Knowledge

  • Operational Excellence

  • Prospecting

  • Solution Integration Expertise

  • Technology Expertise

  • Territory / Module Management

Note: Additional skills / competencies may be added to this specific requisition. During the application process, you will be asked to provide your proficiency and experience with all the skills / competencies associated with the requisition.

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.

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