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AmerisourceBergen Global Commercialization Services and Animal Health Benefits Verification Specialist (Variable Hours) in Monroeville, Pennsylvania

Benefits Verification Specialist (Variable Hours) (0000265L)Benefits Verification Specialists play a crucial role in providing patients access to the medications and therapies they need by contacting insurance companies to verify patient-specific benefits for programs we administer. The Benefits Verification Specialist will ask appropriate questions regarding a patient's benefits and complete data entry and/or appropriate forms to document patient benefits coverage. Their work helps make therapy more affordable and allows patients to start treatment faster.As a Benefits Verification Specialist, a typical day might include the following:Verifying patient insurance benefit information.Triages cases with missing information to appropriate program associate.Verifies patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options.Identifying any coverage restrictions and details on how to expedite patient access.Documenting and initiating prior authorization process and claims appeals.Reporting any reimbursement trends or delays to management.QualificationsHigh school diploma or GED required.Requires minimum of two (2) years directly related and progressively responsible. experience in customer service, medical billing and coding, benefits verification, healthcare, business administration or similar vocations.A bachelor's degree is preferred.An equivalent combination of education and experience will be considered.Strong customer service experience.Proficient Windows-based experience including fundamentals of data entry/typing.Proficient with Microsoft Outlook, Word, and Excel.Strong interpersonal skills and professionalism.Independent problem solver and ability to make good decisions.Robust analytical skills.Strong attention to detail.Effective written and verbal communication.Attention to detail, flexibility, and the ability to adapt to changing work situationsOrganization: LASH GroupEqual Opportunity Employer/Minority/Female/Disability/Veteran