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Robert Half Health Care Customer Service Rep in Minnetonka, Minnesota

Description

One of the most reputable companies in the Twin Cities Metro is looking to add a senior Customer Support team member to help members resolve complicated medical claims and offer support and assistance with excellent communication and research skills. This highly sought after company is offering competitive pay and a foot in the door with plenty of growth potential. This is a rewarding career opportunity for an articulate, highly-skilled Customer Representative who is looking to grow their skills in a fast paced environment. Do you want to take your skills and put them to work to further the growth of an awesome team? Apply now!

Specific Duties:

  • Contribute accurate, friendly customer service in a timely fashion

  • Enter and verify provider information into the database

  • Data maintenance and verification

  • Internal and external communication to solve complex insurance coverage

  • Show the ability to adapt and learn new techniques and skill sets when required

  • Apply knowledge/skills to activities that often vary from day to day

  • Research internal systems to resolve questions

    Requirements

Requirements:

  • Quality over quantity mentality

  • High School Diploma/GED

  • Ability to type at least 50 WPM and work in multiple systems

  • The ability to create correspondence and work within templates in Microsoft Word

  • Quick learner, dependable, self-motivated and accountable, good comprehension of written policy and procedures

  • Team player, great attitude

  • Interest in healthcare and helping others

  • Enjoys problem solving

  • Interest in the healthcare industry

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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