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MyFlorida PUBLIC DEFENDER'S OFFICE, 11TH CIRCUIT- COMMUNICATIONS ASSISTANT II - 21013201 in MIAMI, Florida

PUBLIC DEFENDER'S OFFICE, 11TH CIRCUIT- COMMUNICATIONS ASSISTANT II - 21013201

Date: Sep 23, 2022

Location:

MIAMI, FL, US, 33125

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

Requisition No: 745623

Agency: Justice Administrative Commission

Working Title: PUBLIC DEFENDER'S OFFICE, 11TH CIRCUIT- COMMUNICATIONS ASSISTANT II - 21013201

Position Number: 21013201

Salary: $32,000.00

Posting Closing Date: 10/20/2022

LAW OFFICES OF THE

PUBLIC DEFENDER

CARLOS J. MARTINEZ

ELEVENTH JUDICIAL CIRCUIT OF FLORIDA

Bennett H. Brummer Building

1320 NW 14th Street

Miami, Florida 33125

www.pdmiami.com

JOB ANNOUNCEMENT

Call Center Operator/Receptionist

Miami-Dade Public Defender Carlos J. Martinez is hiring a Call Center Operator/Receptionist.

Position Type: Full time

Job Description: The call center operator/receptionist serves as primary intake point for witnesses, clients, court reporters, interpreters, private attorneys, police officers, and the public. Job may include providing assistance and directing visitors to the appropriate staff member or to outside agencies, answering and routing incoming communications from visitors and/or callers, handling a high volume of calls, staffing phone lines designated for the exclusive use of clients who are housed in correctional facilities and providing basic information.

Requirements/Qualifications:

  • High school diploma or GED

  • Minimum of two years’ experience

  • Proficiency in MSWord and data entry

  • Excellent verbal, written, computer, communication and interpersonal skills

  • English/Spanish preferred

    How to Apply: Complete an Application for Employment at https://www.pdmiami.com/public-defender/careers-and-internships/support-staff-hiring.page and submit your resume tojobs@pdmiami.com.

    Failure to provide required documentation information may result in rejection of your application.

    Due to the high volume of applications received, no telephone or email inquiries please.

    How you will be evaluated: Your submitted application package will be reviewed to determine compliance with application requirements, level of position-relevant work experience, education and training.

    After that review, you may be required to participate in a selection interview.

    Salary and Benefits:

  • Starting salary is $32,000;

  • State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

  • Retirement plan options, including employer contributions;

  • Paid vacation, sick leave, and holidays;

  • Free tuition for college course on a space available basis.

    Veterans are encouraged to apply.

    If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at 1-844-377-1888 on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Nearest Major Market:Miami

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