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Health First Patient Service Specialist I - Holmes Regional Medical Center, Operating Room, Full Time Weekend Nights in Melbourne, Florida

Fully engaged in providing Quality / No Harm, Customer Experience, and Stewardship by ensuring the quality of services to include all aspects of revenue cycle, ie., Customer Service, scheduling, pre -registration, insurance verification, financial clearance.

*This position is at Holmes Regional Medical Center. The position will be Friday, Saturday and Sundays from 7:00pm - 7:00am

Primary Accountabilities * Accurately schedule and/or pre register all modalities at Health First facilities by phone, fax, and electronically. * Ensure all information is complete, legible and correct. * Verification of insurance information is obtained on all patient accounts containing insurance. * Follow up and /or forward necessary information to appropriate individuals or departments to complete demographic/registration process. * Provide registration and other job requirements to meet the patient/family needs. * Maintain successful relations with other Patient Business Services areas, Health First associates and physician office. * Financial Counseling. Bad Debt Screening. Charity screening and qualifications. Patient negotiations, settlements, discounts. * TOS Collections to include co-pays, deductibles, and coinsurance. * TOS Collections " multiple options " prompt pay discount, payroll deduction, waiver of assignment of benefits. * Price estimates and quotes. * Reviews and processes patient and insurance mail in an accurate and timely manner,making sure actions or outcomes are documented on patient accounts. * Performs tasks associated with Revenue Cycle i.e., billing, primary and secondary claim submission, scanning, etc.

  • High School diploma or equivalent.

  • Excellent communications/interpersonal skills.

  • Typing 45 WPM.

  • Medical Terminology desired.

  • Previous office experience preferred.

  • Knowledge of Microsoft Office programs preferred.

  • Demonstrates ability to relate well to all customers.

  • Demonstrates good oral and written communication skills.

  • Ability to prioritize and organize to maximize quality, value and service.

  • Working knowledge of managed care payors and Medicare regulations.

  • Experience working in multiple systems: STAR, MedPay, SCI, TRACE, OF, DDE, Multiple payor websites, etc

Job: *Registration

Organization: *Cape Canaveral Hospital

Title: Patient Service Specialist I - Holmes Regional Medical Center, Operating Room, Full Time Weekend Nights

Location: Florida - Brevard County-Melbourne

Requisition ID: 051219