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Robert Half Customer Service Representative in Mauldin, South Carolina

Description Customer Service Representatives will be preferred for this position via Robert Half in the growing Wholesale Distribution industry if they love building solid customer relationships. This Customer Service Representative position could be an excellent career opportunity for you, if you are articulate and highly-skilled. This short-term contract / temporary to hire Customer Service Representative position could be for you, if you're available to work in Mauldin, South Carolina. This position is for candidates who work well in a dynamic, rapidly-changing call center.

Key responsibilities

  • Manage and place incoming telephone calls

  • Receive and send written business correspondence

  • Offer friendly, accurate customer service in a timely fashion

  • You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Proficient with computers and technology platforms

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Ability to effectively interact, verbally and in writing

  • Adeptness in MS Outlook

  • Microsoft Excel experience

  • Demonstrated knowledge of Microsoft Access

  • Sales experience preferred

  • Solid understanding of customer service

  • Command of order entry

  • Deep understanding of data entry

  • Critical thinking, problem solving, ability to work independently

  • Excellent customer service and office administrative skills

  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

  • Supportive, positive attitude with a professional demeanour applied to all tasks

  • Proven experience going the extra mile to solve complex customer inquiries via extensive research

    • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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