Airgas Usa LLC Special Handling Specialist (e-billing) in Long Beach, California
The Special Handling Specialist is responsible for processing daily transactions for the Division Office billing functions related to customer accounts that require special handling. Primary duties include, the submission and review of division-wide e-Billing of client invoices daily, including resolving invoice rejections. The Special Handling Specialist works with the collections department to quickly address any existing A/R issues as needed. Must be able to listen and follow directions quickly and efficiently.
ESSENTIAL DUTIES & RESPONSIBILITIES:
· Ensure customer billing is processed in an accurate and timely fashion · Perform web-based customer billing · Ensure that customer billing is processed in an accurate and timely fashion · Maintain a system of organization to research and follow up with clients ensuring constant follow through. · Create and maintain spreadsheets that will be used to provide customers with required billing data · Escalate issues and errors to the appropriate supervisor or manager · Participate in special department projects/initiatives as they arise · Assist supervisor with research on customer invoice inquiries · Set up new special handling accounts and follow up with customer regarding any special requirements · Keep product knowledge current · Take active role in acquiring pertinent data required by customers (PODs, POs, etc.) · Review and resolve all open invoices within a satisfactory time frame · Communicate thoroughly with credit department for efficient processing · Communicate in a professional manner · Facilitate and maintain EDI rejections and exceptions provided from customer or APP-DEVI EDI team · Coordinate correspondence regarding EDI functions with APP-DEVI EDI team and branch or field associates. · Other duties as assigned.
MINIMUM QUALIFICATIONS: To perform this position successfully, an individual must be able to perform each job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. · Ability to read and comprehend simple instructions, short correspondence, and memos. · Ability to write simple correspondence. · Excellent organizational skills and the ability to strategize, multi-task and prioritize. · Strong “client service” mindset. · Ability to effectively present information to one-on-one and small group situations to both internal and external customers and other employees of the organization. · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. · Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. · Ability to deal with problems involving several concrete variables in standardized situations.
- * Required Education: · High School Diploma or equivalent; Associates Degree in Accounting or Business related field a plus. Required Length & Type of Experience: · Two-plus years billing/accounts receivable experience in a high-volume, fast-pasted environment with some experience as a Customer Service Representative a plus. Knowledge, Skills & Abilities (KSA’s): · Experience with SAP and/or ERP systems a plus. · Experience with Excel or any other spreadsheet software program. · Ability to manage multiple priorities.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability
Employer will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of the FCIHO.
Job: *Finance and Accounting
Title: Special Handling Specialist (e-billing)
Location: California-Long Beach-90808
Requisition ID: 31502