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Qlik Dedicated Accountant, Americas in King Of Prussia, Pennsylvania

QlikDepartment: Customer Success\/SupportLocation: King of Prussia, PennsylvaniaDescriptionWhat makes us QlikQlik helps enterprises around the world move faster, work smarter, and lead the way forward with an end-to-end solution for getting value out of data. Our platform is the only one on the market that allows for open-ended, curiosity-driven exploration, giving everyone - at any skill level - the ability to make real discoveries that lead to real outcomes and transformative changes. We are a Values-Driven organization, operating over 100 countries with 45,000 customers around the world. If you think we are interesting, please read on - we may be looking for you!Qlik is looking for a Dedicated Accountant to join their Customer Success Team in King of Prussia, PA. The Dedicated Accounts Accountant will be responsible for reviewing and processing orders, maintenance renewals and other customer requests for a selected number of enterprise customers.Responsibilities include:Order Processing *Responsible for reviewing and processing new and add-on software purchases. *Ensure that Software Agreements and Orders meet Revenue Recognition requirements. *Analyze customer contracts in light of policies to validate that the structure of pricing and licensing are consistent with price lists and company policies. *Invoice purchase and ensure timely payment Maintenance renewals *Responsible for preparing and sending out renewal quotes, reminders, and invoices in accordance with Qlik's 90-30 process. *Work with assigned customers, sales reps, and credit and collections to accommodate special billing instructions to ensure prompt payment of the renewal invoice. *Respond to customer inquiries as it pertains to maintenance amounts, license ownership, purchase history, inventory etc. *Provide customers with quotes for Enterprise level support, Dual Use, conversion to Subscription. Account Management *Serve as a business partner for the account and work with field sales representatives, sales management and the support organization to build relationships and expedite resolution of customer inquiries. *Responsible for addressing licenses management requests i.e. remixes, conversions and license and maintenance transfers. *Maintain accurate master data and documents customer records in ERP database. *Setting up payment hubs, completing vendor forms and collaborating with customer to accommodate their payment requirements. Reporting *Prepare month-end status report of applicable accounts regarding renewal status, new software transactions, license transfers/remixes and other client related changes. *Reporting any accounts at risk to senior management and working with our internal customers to resolve the matter. *Updating forecast filing weekly for senior management. Health Checks *Conduct health check calls 6 months prior to renewal start date to ensure satisfaction. *Gain feedback on how Qlik can improve and/or work out any underlying issues customer may be experiencing. *Confirm upcoming renewal, and communicate all feedback to sales rep. *Log all emails/calls/feedback in SFDC. You will be successful if you have: *BS/BA Finance/Accounting *Must be proficient in Microsoft Office (Word, Outlook, Excel) *SalesForce.com and NetSuite experience a plus *Good customer service over the phone and by email Our way of giving backTo our communities, to the world, and to you is a core part of the culture at Qlik. We encourage our employees to participate in our numerous Corporate Responsibility Program initiatives.Qlik is an Equal Opportunity Employer and does not discriminate on the basis of any protected category or characteristic. We value the diversity of our workforce. If you need assistance due to disability during the application and/or recruiting process, please contact us via the Accessibility Request FormQlik is not accepting unsolicited assistance from search firms for this

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