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Eaton Corporation Quality Manager in Juarez, Mexico

Eaton’s CDPA division is currently seeking a Quality Manager to join our team. This position is based at our Juarez facility.

The Quality Manager is responsible to improve organizational effectiveness through the coordination and deployment of the Eaton Quality System to ensure the business meets growth, productivity, and quality objectives. Specific responsibilities will be Eaton Quality System, and Lead the plant’s effort to understand and excel in the Eaton Business Excellence criteria

Some activities related with the position will be:

  • Drive continual improvement in the Eaton Business Excellence process throughout the organization.

  • Develop a competent, high performance quality staff and promote a positive quality culture throughout the facility.

  • Deliver an optimized total quality system in accordance with Eaton quality standards and industry best practices.

  • Analyze organizational Quality metrics and perform Management Reviews to evaluate results and recommend countermeasures to close gaps at the operational level.

  • Participate as an equal member of the leadership team, all of whom are responsible for the advancement of the quality goals and objectives of the organization to insure the quality and effectiveness of the product and processes utilized in the plant.

  • Drive the deployment of the Eaton Quality System process for the organization including identification of improvement actions that result from the EQS assessment process.

  • Identify and eliminate process variations resulting in external and internal failures through: EQS, ELSS and other tools and processes.

  • Facilitate customer and third-party Quality audits and inspections as appropriate to demonstrate compliance.

  • ISO maintain and certification.

  • Act as the management representative managing ISO 9001 certification activities including authority on ISO 9001 requirements

  • EQS Self-assessment and integration.

  • Oversee and/or lead the internal Quality System Audit program for the organization and manage the corrective action system in conjunction with the management review process.

  • Ensure successful launch through proper development and execution of process controls and APQP deliverables including PFMEA, Process Control Plans, Inspection Plans, PPAP, etc.

  • Drive expedient resolution of internal and external quality concerns through the application of 8D and other formal problem-solving methodology as required.

  • Manage Final and In-Process inspections necessary to ensure Quality products/shipments to customers.

  • Quality Enterprise including supplier and customer linkage.

  • Partner with the Supply Chain Management organization relative to the Supplier Quality Assurance activities of the operation as well as provide Quality interface, expertise and support to the organization’s suppliers and partners.

  • Measure, manage, and drive improvement in supplier performance.

  • On Site Supplier Assessments.

  • Manage and Maintain Wisper System (Champion).

  • Manage DMR for external suppliers.

  • Focus Five and QBR with Suppliers.

  • Lead plant Supplier Quality activities to ensure the incoming Quality of purchased parts and manage cost out compliance with suppliers.

  • This includes all traditional quality verification activities (receiving and in-process inspection, test, audit and repair activities, continuous improvement, product launch, supplier quality, and quality system compliance).

  • Maintain contact with customers and customer service center to resolve customer complaints; oversee customer quality relations programs to effectively mediate issues related to customer satisfaction and to oversee the correction of shipping errors.

  • Manage and Maintain CQM and Warranty claim system.

  • Manage DMR system for internal customers.

  • Focus five lead for internal customers.

  • Enterprise Performance Management Update.

  • Develop other activities as they are assigned.

  • Provide the necessary support so that the policy of industrial safety is respected in all its content, as well as to contribute to the success of the implementation of MESH.

  • Assure and promote the effective communication on EHS regulations and promote a ZERO incidents/accidents culture.

  • Assure the proper use of safety equipment as required for the work area, as established by EHS.

  • Implement and provide the necessary resources to support compliance of all EHS policies, practices and/or regulations, established by governmental agencies or Eaton Corporation.



Required (Basic) Qualifications:

  • B.S. and/or M.S. degree in Engineering.

  • Minimum of five years’ experience in Manufacturing and/or Engineering

  • Understanding of EQS, ELSS, & EBE as components of the EBS, including the assessment process and criteria.

  • Knowledge of Quality Management Systems, including ISO 9001.

  • Bilingual English – Spanish.

  • Advance computer knowledge.

Preferred Qualifications:

  • LEAN Enterprise

  • Advanced Manufacturing Technologies

  • Project management

  • Quality Systems

  • CQE and/or CQM certification by ASQ.

We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters. We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.

Job: Quality

Region: Latin America

Organization: ES CRDS COMM Commercial

Job Level: Manager

Schedule: Full-time

Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No

Does this position offer relocation?: Relocation from within hiring country only

Travel: Yes, 10 % of the Time

Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.