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Humana Lead Medical Assistant - University Center in Jacksonville, Florida


Healthcare isn't just about health anymore. It's about caring for family, friends, finances, and personal life goals. It's about living life fully. At Conviva, a wholly-owned subsidiary of Humana, Inc., we want to help people everywhere, including our team members, lead their best lives. We support our team members to be happier, healthier, and more productive in their professional and personal lives. We encourage our people to build relationships that inspire, support, and challenge them. We promote lifelong well-being by giving our team members fresh perspective, new insights, and exciting opportunities to enhance their careers. At Conviva, we're seeking innovative people who want to make positive changes in their lives, the lives of our patients, and the healthcare industry as a whole.


As the Lead Medical Assistant , you will be a part of the Clinical Care Team and engage our patients to develop lifelong well-being and health. The Lead Medical Assistant makes a difference in people's lives, administers prescribed medical treatment and personal care services to ill, injured, convalescent, and disabled persons under direction of a Physician.

Center Address : 25 University Blvd N, Jacksonville, FL 32211

Job Functions

  • Lead other Medical Assistant and keep them up to date on information and procedures

  • Maintain and order medical supplies as needed

  • Assist multiple providers

  • Prepares exam room, equipment and supplies needed prior/during patient examination

  • Prepares patient for consultation, taking/documenting vital signs (temp, BP, HR, RR) etc.

  • Draws blood, collects specimens and administers injections

  • Schedule appointments for patients

  • Proficient in EMR process

Required Qualifications

  • High School Diploma or GED

  • 2 - 4 years of Medical Assistant experience in 'back-office' direct patient care

  • 1 - 5 years of leadership experience

  • Requires an active RMA or CMA certification from one of the following organizations: NHA, AMMA, AMT, NAHP, MCCT ARMA, or AAH

  • Current CPR certification

  • This role is considered patient facing and is part of Humana/Senior Bridge's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

  • Excellent customer service

  • Experience in a fast pace/high volume environment

  • Experience with MS Outlook

Preferred Qualifications

  • Bilingual in English and Spanish

  • Hands-on professional Phlebotomy experience

  • Experience with Electronic Medical Records

  • Experience with HEDIS

We offer tangible and intangible benefits such as medical, dental vision, 401k with matching, tuition reimbursement, PTO, paid holidays, work-life balance, growth, opportunities, and a positive and fun culture.

Working hours : Monday to Friday 8AM-5PM

Scheduled Weekly Hours