Hyatt Barback in ISLE OF PALMS, South Carolina
Summary: The Barback is responsible for stocking bars with designated supplies, ensuring no shortages for guest service. They will maintain cleanliness of work areas and equipment according to hotel specifications. Assist Bartenders and Cocktail Servers at all times pre and post shift. Learn best practices for bartending and transition into a bartender position.
DUTIES AND RESPONSIBILTIES:
Maintain complete knowledge of all liquor brands, wines and non-alcoholic
Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Maintain complete knowledge of table/seat/station numbers, room capacity, hours of operation and menus.
Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
Maintain complete knowledge and comply with all departmental policies and service procedures.
Complete opening side duties:
Check quality and amount of all bar stock and supplies by using checklist.
Complete opening inventory sheet.
Requisition all necessary supplies.
Transport supplies from storeroom to designated bars.
Stock ice in bar.
Stock glassware and paper supplies.
Set up bottles in display cabinet and speed rail.
Check temperature of refrigeration units and glass wash machine.
Prepare bowls of bar snacks; place on bar and tables by set time
Set up candles/centerpieces; place on bar and tables by set time
Inspect cleanliness and condition of bar and service areas; rectify any deficiencies.
Assist Bartender in preparing garnishes and mixes.
Replenish supplies in bars throughout shift.
Assist Bartenders and Cocktail Servers as directed.
Anticipate guests' needs, respond promptly and acknowledge guests even when busy.
Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
Handle all guest complaints and provide solutions
Answer outlet telephone within 3 rings, using correct greeting and telephone etiquette.
Monitor and maintain cleanliness, sanitation and organization of bar and service areas.
Replace ashtrays with dirty butts with clean ashtray by using capping method.
Transport soiled wares to dishwashing area.
Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
Use all chemicals in accordance with OSHA regulations and hotel requirements.
Complete closing side duties:
Properly store all reusable goods.
Empty and drain ice bin.
Remove all items from bar top and tables; place clean items in designated
areas; wipe clean all surfaces of bar top and tables.
Remove liquor and bottles from speed rail and liquor cabinet.
Secure all liquors, beers, wines, coolers, cabinets and storage areas.
Wipe down all bottles and surfaces.
Clean all bar equipment and tools.
Sweep and mop floor behind bar.
Performs related duties and special projects as assigned.
1) Assist with weekly/monthly inventories.
3) Follow maintenance program and cleaning schedule.
4) Retrieve food orders from kitchen and deliver to Bartender.
5) Legibly document maintenance needs on work orders and submit to Manager.
Minimum of 1 years’ experience as a barback, busser, or server.
Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds
Primary Location: US-SC-Isle of Palms
Organization: Wild Dunes Resort
Pay Basis: Hourly
Job Level: Full-time
Req ID: ISL000660
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.