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Robert Half Customer Service Rep in Irvine, California

Description

If you are a Customer Service professional who loves building solid customer relationships, this Customer Service Representative position via Robert Half in the growing Transport industry might be for you. Articulate and highly-skilled Customer Service Representative candidates could find an excellent career opportunity in this position. If you're looking for a long-term contract / temporary to hire position in Irvine, CA, this Customer Service Representative opportunity could be for you! Candidates who thrive in a dynamic, rapidly-changing call center will be interested in this position.

Key responsibilities

Organize and route incoming telephone calls

Give exceptional customer service in a timely fashion

Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers

Retrieve and oversee the sending of written business communications

Requirements

Strong communication skills, both verbally and in writing

Comfort in pursuing resolutions to complicated customer inquiries using complex research methods

Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity

Enthusiastic attitude and an engaging businesslike approach

Command of customer service

Microsoft Outlook experience

Foundational knowledge of Customer Relationship Management (CRM) systems

Ability to navigate multiple computer systems and applications

Hands-on knowledge of MS Office Suite

2+ years' experience with performing in a goal-driven & customer-focused environment preferred

Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers

Customer service and office administrative skills

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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