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Robert Half Customer Service Representative in Huntersville, North Carolina

Description Customer Service Representatives might be interested in this Manufacturing field opportunity via Robert Half, in a dynamic, rapidly changing call center. Articulate, highly-skilled Customer Service Representatives will be interested in this position if they love building solid customer relationships. This could be the short-term contract / temporary to hire Customer Service Representative position you're looking for, if you can work in Huntersville, North Carolina!

Key responsibilities

  • Offer friendly, accurate customer service in a timely fashion

  • Handle incoming telephone calls

  • Retrieve and oversee the sending of written business communications

  • You will likely support business development and client referral goals by actively cross-selling and referring customers Requirements - Excellent customer service and office administrative skills

  • Strong communication skills and able to receive criticism well

  • Strong problem solving and analytical skills

  • A consistently positive approach to your work that is rooted in a businesslike professionalism

  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

  • Demonstrated experience performing extensive research to resolve complex customer inquiries

    • Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Strong computer skills including customer database systems

  • Hands-on knowledge of MS Office Suite

  • Ability to interact effectively with internal and external partners and clients/customers

  • Data entry experience

  • Foundational knowledge in order entry

  • Knowledge of customer service

  • Comprehensive knowledge of SAP

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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