Queen's Health Systems Physician Practice Assistant- Surgical Oncology Clinic (Full Time, 40, Day) in Honolulu, Hawaii
I. JOB SUMMARY/RESPONSIBILITIES :
Performs administrative and related patient care functions and activities to support the physician practice as assigned.
Performs duties in compliance with regulatory requirements and in accordance to established policies, procedures and regulations.
II. PRIMARY DUTIES AND RESPONSIBILITIES :
A. PERFORMS RELATED PHYSICIAN’S PRACTICE DUTIES:
Assists with patient care duties as assigned.
May perform venipuncture/phlebotomy and administer intramuscular, intradermal, and subcutaneous medication injections [including vaccinations/immunizations] with competency verification, and under the direct supervision and delegation of a licensed provider via a documented protocol.
Communicates pertinent information to patient and family, physicians, staff and Medical Center departments as appropriate.
Documents patient’s chart in accordance with procedures and format. May provide scribe functions for the physician at times.
May interpret hand written notes from physicians and transcribe it into the medical record as necessary.
Assists in maintenance of exam rooms, medical equipment and supplies, medications, linens and forms and orders as necessary.
B. PERFORMS ADMINISTRATIVE SUPPORT FUNCTIONS:
Registers, schedules and checks in patients for appointments.
Answers telephones, takes, receives or relays messages.
Responsible for processing patient charges and billing. Keeps abreast of health record coding related to clinic services.
Completes and types forms, reports, correspondence, vouchers, purchase orders and other documents.
Inputs data and compiles reports in accordance with established procedures and guidelines.
Opens, date stamps and distributes mail.
Maintains accurate files for correspondence, inventory, charges, payments, or other records.
Assists in maintenance of office equipment, supplies and orders as necessary.
C. Assists and participates in orientation programs; attends in-service and education programs as assigned.
D. Develops and maintains technical and other job-related competencies.
E. Performs other related duties as assigned.
III. CORE VALUES/PROFESSIONAL STANDARDS:
Demonstrates The Queen’s Health Systems core values of Compassion, Aloha, Respect and Excellence.
Complies with all organization policies and procedures, applicable laws and regulatory requirements.
IV. TYPICAL PHYSICAL DEMANDS :
Continuous: lifting to ½ pound, seeing, hearing, speaking, grasping, fingering.
Frequent to continuous: sitting, standing, walking, bending/stooping below waist level, squatting, twisting, reaching above, at and below shoulders, repetitive arm/hand motion, lifting up to 10 pounds.
Occasional: kneeling, crouching, climbing, walking on uneven ground, horizontal lift/carry up to maximum of 50 pounds with assistance, floor to waist up to 35 pounds and pushing/pulling maximum weight of 50 pounds of force.
Operates computer and various office and medical equipment.
V. TYPICAL WORKING CONDITIONS :
Exposed to chemicals, blood/body fluids and communicable diseases.
Work environment can be fast-paced and hectic.
VI. MINIMUM QUALIFICATIONS :
A. EDUCATION/CERTIFICATION AND LICENSURE:
Must meet one (1) of the following:
Completion of program/degree in one (1) of the following: Medical Assistant, Nursing Assistant, Emergency Medical Technician, Licensed Practical Nurse or Registered Nurse; OR
Nursing Student having completed a semester of clinical fundamentals and a pharmacology course; OR
Six (6) months of direct patient care experience (preferably in a physician practice setting) or six (6) months of administrative medical office experience in any one (1) of the following areas: patient access or admitting, registration, scheduling, insurance verification (preferably in a physician practice setting).
Current CPR certification at BLS/HCP level.
Experience to demonstrate knowledge and familiarity with computers and automated systems.
Demonstrated ability to read, write, speak and understand English.
Depending upon area of assignment, experience comparable to a Patient Service Representative in a hospital may be preferred.
Equal Opportunity Employer/Disability/Vet