Home Instead Weekend On Call Supervisor in Hemel Hempstead, United Kingdom
A position has become available for an Weekend Service Supervisor with Home Instead Senior Care Hemel Hempstead & The Chilterns. This position is alternate weekends only * *From Friday 4.30pm - following Monday 9am * The person applying for this position will need to have experience in care and be flexible, confident and able to work under their own initiative. They will be required to perform a variety of on-call duties and to work closely with the Care Coordinator in order provide the highest quality service to clients. Primary duties will include: 1. Arriving at Home Instead Senior Care’s office by 4.00pm on a Friday to go through the weekend schedule and any trouble spots that might arise with the Care Coordinator. 2. After review, transferring office calls to on-call mobile phone and taking responsibility for the on-call binder. 3. During the weekend the supervisor’s responsibilities will include, but not be limited to: 3.1. Answering all incoming telephone calls and responding to them as need 3.2. Communicating with CAREGivers and clients regarding scheduling as changes arise 3.3. Taking messages and documenting all calls for office staff to respond to on Monday morning 3.4. Contact on-call Manager when questions arise about clients or CAREGivers that require input from regular office staff 3.5. Monitoring electronic logging in and logging out system 3.6. Cover emergency sickness for. This may mean that the person, may have to go and cover the client's visit. 3.7. Conduct client/CAREGiver introduction as necessary. 4. Arrive at the office by 9am Monday morning to pass on any pertinent information from the weekend. Also to return mobile phone and drop off on-call binder. Holiday pay is provided, as is mileage paid. *Access to own vehicle is essential. Must have some experience with On Call duties previously Must have access to own vehcile due to the nature of the position If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you. We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment./ /This role is subject to DBS enhanced disclosure.