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Staples Sr. Operational Analyst - Remote in Framingham, Massachusetts


About the Job:

The Finance Team is looking for a Sr. Operational Analyst to work directly with functional leaders in Fraud Strategy & Analytics to enable and support Staples growth and continuous improvement through data-driven actionable insights and analytics. This role is part of a team of cross trained associates who can cover one another for vacations etc. Other areas include: Fraud Prevention, Supply Chain Analytics, Collections Analytics, Accounts Payable Analytics and other areas within finance.

The Sr. Operational Analyst works with multiple stakeholders to ensure we maintain and improve on our success via actionable analytics, reporting solutions, and tools like Tableau, Power BI, Alteryx and Python. It's all in the data – the analyst’s work will ensure that customers are connected with relevant insights in a contextual form at the right time.

What you will be doing:

  • Measure: Build and maintain tools that define success metrics and track initiative and operational performance.

  • Decision support: Provide recommendations supported by research and analysis to associates and leaders throughout groups within finance.

  • Ensure data is presented in a structured and easy to understand manner with actionable insights.

  • Business case development: Develop and/or support creation of business cases for new projects and initiatives.

  • Establish and maintain working relationships with business sponsors and other key stakeholders to ensure analytical support and reporting are delivering desired result.

  • Perform other related duties as required.


We are looking for someone who has:

  • Skill in Business Intelligence tools such as Tableau or Power BI.

  • Experience with data transformation tools such as Alteryx or Talend.

  • Comfortable in R and/or Python. Strong in SQL.

  • Familiar with machine learning concepts and their implementation.

  • Ability to assess manual processes and automate/streamline them using various technologies.

Staples is The Worklife Fulfillment Company, helping businesses of all sizes be more productive, connected and inspired. With dedicated account teams, category professionals, innovative brands and a curated product assortment for business, Staples provides customized solutions to help organizations achieve their goals. Interested in joining the team? Check out our perks and benefits !

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.