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World Vision Inc. Director Segment and Product Marketing in Federal Way, WA preferred; US remote may be considered, Washington

World Vision is now hiring a Director of Segment and Product Marketing

00 At A Glance

Are you energized by making a difference in the lives of children around the world? Do you love managing a P&L, leading a team, designing and managing products and experiences? Are you digital savvy and excited by the opportunity to bring a mobile-first view to donors? If this sounds like you, come and join our team today!

Must-Have Experience:  

  • Bachelor’s degree in business, marketing, or related field or equivalent work experience (8 years)

  • At least 8-10 years of related marketing experience

  • Previous experience managing a budget with product and sales goals

    Location:  Federal Way, WA preferred; US remote may be considered

    Benefits:  Yes.  Click here (  to learn more.

    Company Size:  900+ (World Vision USA) / 37,000 worldwide (World Vision International)

    01 The Job

    As Director of our one-time-giving and recurring cause-based product lines, you will be responsible to provide leadership and drive significant annual growth of business. You will have responsibility for overseeing P&L and marketing penetration goals for the Mass segment division; and will work in conjunction with our go-to-market strategy, partnering closely with marketing channels, creative and content, programs, and solution teams.

    Through a deep understanding of our donors and segments, and World Vision’s programming work in the field, you will lead a team of product marketers to enhance current products and design new products that differentiate us in the market and increase awareness, consideration, and ultimately giving. You and your team will also design exceptional donor journeys/experiences for new and existing supporters that are mobile-first and impact led, that result in improved loyalty, engagement, and extra giving.

    In your role, you will carry out our Christian organization’s mission, vision, and strategies. Personify the ministry of World Vision by witnessing to Christ and ministering to others through life, deed, word, and sign. You will also...

    1. Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, devotions, chapel, prayer, worship); incorporate WV Core Values into decisions within scope of role. 2. Lead segment and product strategy for the sponsorship or non-sponsorship mass marketing portfolio, ensuring product performance and revenue growth are in alignment with division goals. 3. Utilize in-depth understanding of assigned donor segment(s) and industry trends to assess viable opportunities that drive donor retention and acquisition, including the design and oversight of exceptional donor journeys. 4. Responsible to oversee mass segment portfolio management, marketing and P&L for sponsorship or non-sponsorship products. 5. Develop and communicate segment and product plans for defined strategies and lead in the development and implementation of tactical action plans that will win in the market place through alignment with donor needs. Collaborate with marketing and channel teams to strategically develop long term segment/product plans. 6. Ensure that revenue goals are met or exceeded, including return on investment. 7. Establish strategic focus, objectives, dashboard performance indicators and work plans. Regularly monitor results, uphold accountability and support integration between WVUS, International Programs and Operation/Support teams. 8. Design and drive the creation of new products, including creation of product marketing materials to guide channels on selling mass products. 9. Lead product team in partnering with IPG teams to achieve alignment in the development of funding priorities with field needs, regional strategy and Partnership initiatives. 10. Influence and build relationships across World Vision Channel teams to increase revenue and acquisitions to increase the effectiveness of the WVUS ministry. 11. Collaborate with colleagues throughout the WVI Partnership to drive the implementation of global segment and product marketing goals and strategic initiatives. Represent WVUS interests, influencing the global strategy by providing thought leadership and subject matter expertise. 12. Present strategies and results to senior leadership. 13. Provide product marketing support to all channels using mass market products. 14. Hire, fire, train, counsel, evaluate, and recommend salary increases and promotions for those under direct supervision. 15. Work collaboratively with team members when assigned to work as a member of a team. 16. Perform other duties as assigned. 17. Maintain awareness of corporate goals, objectives, organizational announcements, and activities. Reference and follow organizational policies and procedures, seeking clarity as needed.

    02 About World Vision USA When you work at World Vision, your passions and talents come together to meet the greatest needs in the world today. We go to ends of the earth and into the margins. Where few go and the road is less traveled. Because Jesus is alive in the hardest places to be a child. We are dangerously soft-hearted. But just the right kind of dangerous. That's because we're a global Christian humanitarian organization. We partner with children, families, and their communities to reach their full potential by tackling the causes of poverty and injustice. We empower people out of poverty. For real. For good. For nearly the last 70 years. Jesus' love at the center. Always. We're Christian and follow Jesus' example to show unconditional love to the poor and oppressed. Serving every child we can regardless of faith. Are you feeling called to explore joining us? We hope so.

    03 Let your work be your faith in action Every day, nearly 16,000 children under the age of 5 die from preventable causes. Our call to action is urgent. That’s why we’re looking for someone who is ready to place their expertise behind helping the world’s most vulnerable children. Every stroke of the keyboard, shift in strategy, and innovation in our marketing of fundraising initiatives can help influence whether someone chooses to help today or not. If not you, then who?

    04 Salary Range & Benefits Your salary is important to you, so it’s important to us. Please share your salary expectations with us in the application process to get the conversation started. We also have a robust and comprehensive benefits package to round out our total compensation package. Click here ( to learn more.

    05 You bring

  • Bachelor’s degree in business, marketing, or related field or equivalent work experience (8 years). Master's degree preferred. In addition to education or education equivalent, requires at least 8-10 years of related marketing experience. A minimum of two years supervising a marketing team preferred. Previous experience managing a budget with product and sales goals required. Experience to include responsibility for P&L.

Required SkillsRequired Experience