Danaher Corporation Technical Inside Sales in Diadema, Brazil
The Technical Sales Specialist is responsible for supporting sales operations in various capacities for a defined geography. While in this role, incumbent will be responsible for assisting customers and the sales team with technical inquires, such as filter sizing’s, filter recommendations, and Biopharmaceutical / Single-Use product information. The objective of this position is to continue to grow and establish Pall’s Biopharmaceutical business in LATAM by supporting the Account Managers in South Western LATAM.
Bachelor’s Degree with focus in Life Sciences, Engineering, Sciences or Business, experience in commercial operations, inside sales / customer services.
Strong understanding of Biopharmaceutical process development and production processes and operation e.g. biotechnology proteins, vaccines.
Work independently with little supervision, but also s trong sense of teamwork. Self-starter and a quick learner.
Experience in the Biotechnology field would be a plus.
Must be fluent in English.
Customer focus; results driven; well organized and be able to handle several multi-tasks simultaneously; effective communication internal and externally; team building / relationship building; analytical thinking / decision making.
Desired courses / knowledge: SAP SD modules. Microsoft Office Package (Advanced Excel, Word, Powerpoint), Outlook.
Availability to travel up to 25%.
Specific Duties & Responsibilities
Support field sales efforts by handling customer inquiries and providing product and technical support. 30%.
Prepare sales quotations and proposals for direct customers, distributors and direct sales teams. 30%.
Coordinate with internal and external technical resources to support specific customer requests, applications and sales opportunities. 10%.
Provide customer feedback to Sales Mgmt. and Marketing. 10%.
Prepare weekly and Monthly Activity Reports to assess territory and market conditions. 10%.
Travel with Field Sales Personnel to provide technical support. 10%.
Prepares detailed technical and commercial proposals for the Biopharm Customers.
Works closely with Sales and customers to integrate Pall systems into customer’s process. Performs appropriate calculations to ensure proper sizing and design.
Supports system proposal preparation, participates in customer presentations as required.
Identify when the escalation of incomplete follow-up actions, or unresolved quotation issues, are required.
Prepares the cost estimates for projects to support preparation of commercial proposals to customers.
Provides technical support to outside sales organization, identifying applications solutions as per customer needs and potential opportunity.
Provides analysis on material and financial costs for the projects.
Performs other related activities as required by management.
Understands and complies with all company Quality, Safety and Security, Finance and HR policies and procedures as related to this position, including reading all relevant quality, safety and security literature, using the required protective equipment and practicing good housekeeping.
Danaher Leadership Anchors and Behaviors
Charts the Course (Utilizes Critical Thinking, Moves Strategy to Action, Leads in a Global Environment)
Drives Innovation & Growth (Listens and responds to customer needs, Cultivates and enables breakthrough thinking to drive growth, Encourages balanced risk taking to advance innovation)
Leads through DBS (Champions continuous improvement, Solves problems, Drives for results)
Builds People, Teams & Organizations (Relentlessly attracts, engages and develops people, Build strong, effective and diverse teams, Creates followership through collaboration)
Acts with Integrity (Consistently uses sound judgment, Operates with transparency and is trusted, Demonstrates humility and self-awareness)
When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) tools and the stability of a tested organization.At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.If you’ve ever wondered what’s within you, there’s no better time to find out.