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Geisinger Health System Director of Automation in Danville, Pennsylvania

Job Summary

The Director of Automation will be responsible for ensuring the Intelligent Automation Hub departmental infrastructure and business processes are built, implemented, well defined and communicated. This position will develop, distribute, and manage business plans for the department and key audiences. This position will develop the systems/workflow process identification and prioritization, analyze and report on business projects and key initiatives for the Intelligent Automation Hub. This requires effectively working with the executive stakeholders, external auditors, key functional partners as well as other members of the organization at all levels and at all campuses.

Job Duties

  • Provides consistent and appropriate administrative leadership for all areas of responsibility.

  • Conceptualize automation service offerings and solutions to define the organizational roadmap and logical progress of strategy through RPA, Cognitive (machine learning), and Artificial Intelligence.

  • Provides proactive leadership for review and implement new applications that help support and further the Geisinger mission.

  • Oversees and coordinates activities with all areas and coordinates with associated Business areas.

  • Works with managers in the various units to administer personnel policies, oversee work unit budgets, assess work needs, develop goals and objectives for the department, evaluate effectiveness and efficiency of operations, develop operational methods and systems to support the goals and objectives for the program.

  • Oversees all aspects of the department, including contracting, strategy development, problem resolution and support.

  • Acts as the primary point of contact for all areas of responsibility.

  • Interacts with senior leaders and executives to articulate and drive the Automation strategy, both internal and external to Geisinger.

  • Defines and drives an end to end process from discovery, prioritization, development, testing, production in addition to maintenance and stabilization.

  • Works with user departments to insure all legal and regulatory requirements are followed.

  • Provides leadership to the department in running the delivery and operations with an aim to meet and excel their organization’s requirements and agreed metrics.

  • Establish and monitor operational KPIs, including productivity standards.

  • Explores new technologies and services to bring creative solutions to support business requirements, and venture partnerships.


  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

  • Attracts, develops, and retains talent by creating an inclusive work environment that fosters employee engagement by building relationships of trust through active listening, empowering, caring, support and coaching.

  • Drives achievement of results by diagnosing business issues, setting high standards, developing plan(s) and process(as), creating an atmosphere of high performance, and holding others accountable.

  • Motivates others to act by forging positive relationships internally and externally for the strategic benefit and outcome achievement of Geisinger’s mission and goals; personally demonstrates integrity, trust, accountability, collaboration, and empathy in all interactions.

  • Builds strong and lasting relationships within own department and across departments through collaboration, mutual respect, shared decision making, credibility, reliability and communication while always keeping Geisinger’s mission in the forefront.

  • Acts as a catalyst for change and innovation; Energizes others to embrace change and champions the transformation of the organization in new and effective directions.

  • Formulates objectives and priorities, and implements plans aligned to Geisinger’s mission and long-term interests. Builds a shared vision with others and acts as a catalyst to transform and pursue organizational change.

  • Experience of having worked with 3rd party vendors and consulting

  • Desire to work in an information systems environment

  • Comfortable to work in uncertain & complex situations and come up with possible solutions. Navigate & work with multiple stakeholders


Required Experience:

  • Minimum of ten years automation, information technology or machine learning related experience.

  • Minimum of five years managerial/supervisory experience.

Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details


Bachelor's Degree- (Required)


Minimum of 10 years-Related work experience (Required), Minimum of 5 years-Managerial/Supervisory (Required)

Certification(s) and License(s)

OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation. SAFETY: We provide a safe environment for our patients and members and the Geisinger family We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners.* Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.

We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.