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Aspen Dental Patient Care Technician in Crestwood, Illinois

As one of the Northeast’s fastest growing urgent care provider we are focused on providing excellent opportunities for professionals that demonstrate a continual commitment to the highest quality, patient-centered care, in a warm and friendly setting.

As a reflection of our continued growth, we have an exciting opening to join our team as a Patient Care Technician.

As a WellNow Patient Care Technician, you will be a vital part of the team and will maintain the “path” between the front end and clinical side of operations. You will be a part of a team that is dedicated to improving the delivery and quality of healthcare to our Urgent Care patients, while being part of a medical community in which you are supported in your growth as a medical professional.

  • Responsible for taking patient history and obtain vital signs

  • Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing

  • Perform necessary phlebotomy for collection of laboratory samples

  • Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples

  • Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels

  • Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave

  • Schedule and coordinate necessary records for ancillary care for patients

  • Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation

  • Maintain confidentiality with all patient information (HIPAA)

  • Ensures equipment is in working order

  • Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed

  • Maintains examination rooms and stocks necessary medical supplies

  • Performs duties to ensure good patient flow

  • Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner

  • Accompanies the provider to the bedside

  • Accurately and thoroughly documents the patient medical history, physical exam, and procedures

  • Completes transcription as requested

  • Performs tasks to improve provider efficiency during the course of a shift

  • Greets and registers patients

  • Answers and appropriately triages phone calls

  • Takes payments for visits

  • Printing, scanning, and faxing reports

  • Other front desk and cleaning responsibilities as assigned

  • High School Degree or equivalent

  • Ability to identify equipment problems and correcting or notifying team leader

  • Ability to apply written instructions and standardized work practices

  • Ability to establish and maintain effective relationships with staff, patients, and families

  • Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.

  • Computer knowledge and skills, must be able to register patients on the computer in a timely manner

  • Up-to-date on injections, and provide documentation, as per OSHA guidelines

  • Ability to complete and maintain CPR certification

  • Excellent listening and note-taking skills

  • Ability to apply written instructions and standardize work practices

  • Basic computer skills, including the use of Electronic Medical Records (EMR)

  • Demonstrated ability to type at least 45 words per minute

  • Strong communication skills, including grammatical, spelling and verbal

  • Detail-oriented with proven ability to work effectively under conditions requiring accuracy

  • Capable of working well on a team

  • Friendly and customer service oriented

  • Ability to manage high call volume

  • Ability to sit, stand, walk, use hands to finger, grasp, handle or feel, reach, stoop, kneel, crouch, or bend, climb, talk, hear, and perform repetitive motions of hands and/or wrists.

  • Requires some physical work; lifting, pushing, or pulling required of objects up to 50 pounds.

  • Close mental and visual attention required for planning or directing fairly complex work methods or operations that obtain size, shape, or physical qualities of product.

of Openings Remaining: 6

Travel: 50 – 75%

External Company Name: WellNow Urgent Care

External Company URL: