Wolters Kluwer Senior IT Infrastructure & Operations Analyst in Coppell, Texas
Essential Duties and Responsibilities
Collaborate with Architects and Tech Lead to finalize implementation plan to refactor Azure IaaS/PaaS cloud services for high availability, resiliency, scalability, security, and optimal performance to meet service level objectives.
Create and maintain build and release pipelines for legacy and new services to achieve zero downtime deployments.
Create automation to ensure consistency in deployment, maintenance, and operation of our products and services.
Ensure software testing and monitoring is automated upon deployment and continuously within production.
Troubleshoot and determine root cause of complex cross product issues and identify action items to drive increased reliability.
Mentor and pair program with other team members to help them succeed and achieve their full technical potential.
Relentlessly document your implementation, patterns, practices, and processes.
Minimum 5 years of experience in AppOps and/or DevOps roles
Expert in automating operational activities such as testing, scaling, data migration, configuration updates, etc.
Expert with Windows Server and IIS internals and administration
Expert in Azure infrastructure and architecture
Experience in creating build and release pipelines for software, infrastructure, and database deployments to cloud environments (Azure, AWS, or Google Cloud)
Strong troubleshooting skills across network, application, hardware, and service layers
Strong analytical, problem solving, and communication skills
Experience in application refactoring, quality improvement, and performance optimization
Experience with networking patterns for cloud-hosted services
Experience working in an agile environment with an SDLC like Scrum, SaFE, etc.
Experience participating in product release cycle, including code reviews and defect triage.
Knowledge with developing software in an object-oriented language
Education: Bachelor’s Degree in Computer Science, Information Technology or equivalent field or relevant work experience.
Experience with vendor-agnostic automation technology like Terraform
Experience with observability solutions such as Grafana, Prometheus, etc.
Experience with cloud resiliency patterns
Experience with .Net Core
Experience with Kubernetes
Azure AZ-104 certification
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.