Cleveland Clinic Community Outreach - Community Health Worker in Cleveland, Ohio
Job ID: 123452
Coordinates and educates patients and community members on disease prevention and screening
Identifies and addresses barriers to care, fear, trust, financial, insurance, transportation and psychosocial to ensure appropriate clinical care is coordinated and social resources are provided in a timely manner
Helps patients navigate our complex health care systems
Coordinates appointments related to health screenings i.e. mammogram results, colonoscopy results and pathology reports
Navigates patients and community members to appropriate health care provider within all Cleveland area facilities
Identifies barriers to care and coordinates resolution to including but not limited to
Social work support
Medicaid and Medicare
Prescription Assistance Programs
Connecting patients to primary care and medical homes
- Support coordination and execution of community outreach events
- High school diploma required.
- Community Health Worker
Competencies (Complexity of Work):
Knowledge of Electronic Medical Record (EMR) preferred
Ability to deal effectively with a variety of people and work in a team environment
Excellent patient service orientation skills
Must possess strong oral, written and organizational skills
Minimum three years related experience in customer relations with diverse patient/culture populations, exhibiting problem solving skills.
Excellent interpersonal skills with special emphasis on oral and written communication, process improvement, and problem resolution.
Requires strong communication, analytical, and critical thinking skills.
May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing.
May need to lift boxes or carry objects
Working evenings and weekends is required
Personal Protective Equipment:
Keywords: Langston Hughes, Community Health Worker, Health Worker,
Cleveland Clinic is pleased to be an equal employment/affirmative action employer: Women/Minorities/Veterans/Individuals with Disabilities.