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McDonald's Strategic Sourcing Manager - Enterprise Technology, Digital & Data in Chicago, Illinois

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Company Description

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University

  • Sample future items in our Test Kitchen

  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

Global Supply Chain & Indirect Procurement at McDonald’s

This position will reside within the Global Supply Chain (GSC) team, international recognized by Gartner as a being within the ‘Masters’ category for excellence within Supply Chain Management. The Global Strategic Sourcing Services (GSSS) group is the sub-team responsible for the indirect procurement & sourcing activity within this group.

GSSS contributes directly to the bottom-line performance of the company through reducing the costs McDonald’s corporate entities or franchisees would otherwise absorb. This team consults with leaders throughout the company, supporting strategic initiatives & needs that are driving McDonald’s into the future.

Job Description

The role is part of the Technology Sourcing & Category Management team and is a critical role within the group of sub-category managers focused on Enterprise technology solutions – Solutions that are deployed across our Corporate HQs and offered globally to our international operated markets and direct licensee markets. The Enterprise technology sub-team manages approx. $600-$800m spend per annum (USD) and is comprised of the managers and supervisors aligned to the following sub-categories; Enterprise Infrastructure Services, Enterprise Software & Services, and Digital & Data Services. Category managers within this group are expected to partner with both the Global Technology corporate level business function and stakeholders from other corporate functions to ensure that company-wide strategies are successfully supported through the selection, risk management, and contracting with technology providers that can fully meet McDonald’s needs.

The Digital & Data Category Manager is tasked with owning the category management, from development to execution, of the Digital & Data management strategies & solutions. Within this role you are expected to partner with multiple different corporate level functions (including the Global People, Global Supply Chain, Global Finance, Digital Customer Engagement, Global Impact, and other functions) in supporting the selection of solutions that can successful identify, integrate and consolidate different data sources and turn them into actionable insights. As a newly formed sub-category area this category is anticipated to grow to a $150-$300m per annum spend over the next three years.

Category Managers within the Technology Sourcing & Category Management team are expected to deliver across the following responsibility areas:

  • Stakeholder engagement & relationship management: Approx. 25% of time (around 10 hours per week)

  • People management of direct reports & indirect resources (including project team based resources)

  • Ongoing relationship management (1:1s) of relevant stakeholders

  • Partnering with relevant members of the Global Technology Vendor Management Organization

  • Alignment with GSC leadership & team members

  • Alignment with GSC or Global Technology market-level based resources or segment leadership teams

  • Category management development: Approx. 10% of time (around 4/5 hours per week)

  • Developing a spend analysis of responsible portfolio of solutions (including actualized/estimated spend)

  • Creating and maintaining category tree structure & definitions for sub-category responsibility area

  • Keeping abreast of supplier information, industry news and critical developments with category space

  • Working through risk identification and mitigation plans for category

  • Highlighting innovation opportunities and competitor insights

  • Building business cases for “should-do” opportunities independently developed for buy-in by stakeholders

  • Sourcing capability development: Approx. 10% of time (around 4/5 hours per week)

  • Contributing to/participating in Supply Chain team meetings/events

  • Updating or adapting templates & tools as needed for successful execution of the role

  • Planning & implementing category specific policies (such as mandatory asks/ways of working or contract terms)

  • Defining category specific requirements baselines

  • Researching procurement and sourcing best practice/new thinking

  • Development of presentation materials (including stakeholder, market or supplier briefing presentations)

  • Stakeholder training and awareness materials

  • Reporting savings and/or value achievements

  • Updating agreed pricing documentation, etc.

  • Projects & initiatives: Approx. 55% of time (around 20 hours per week)

  • Leading sourcing/provider selection events

  • Completing discovery activities (such as market landscape, business readiness assessments, etc.)

  • Project initiation tasks (stakeholder training sessions, project planning with PMO resources, etc.)

  • Managing project team delivery in-line with responsibility alignment

  • Event (RFx) materials build out, sign-off and issue

  • Hosting supplier briefing sessions or supplier presentations

  • Tactical – Non-Project based work: Less than 1% of time (less than an hour per week)

  • Providing guidance/inputs on renewals where no commercial negotiations are required

  • Updating SOWs where no major commercial effort is needed

  • Processing administrative tasks (meeting scheduling, etc.)

Leadership at McDonald’s

Everyone at McDonald’s – no matter the role or position – is expected to be a leader. McDonald’s utilize a leadership model framework that defines the characteristics & behaviors – the Building Blocks - that make all employees successful at McDonald’s. This is termed the BEST leadership model which also incorporates the three areas in which employees must be proficient to accelerate our business results and deliver on our strategy: Execution, Strategy, Talent.

Of the four levels of leadership defined at McDonald’s, this role will be aligned to Leading Others -meaning that the successful candidate will lead individual contributors within this role. Areas of focus will be; motivating and coaching others, delegating. At this level it is an expectation that the role holder would shift from doing the work to getting work done through others by; defining and assigning work, communicating expectations, coaching/providing feedback/acquiring resources and problem solving, planning/organizing/delegating, building trust and open dialogue, managing the performance of others.

The Strengths individuals at this level are expected to demonstrate are:

  • Building Blocks - Showing the qualities that enable high performance

  • Acts in ways that show an openness to learning

  • Able to modify approach/style and apply to new/ different situations

  • Takes on challenges with energy and optimism

  • Earns the trust and regard of others

  • Execution Proficiency – Deliver on what matters most to the organization

  • Delivers results that significantly impact the business

  • Holds self and team members accountable for delivering high-quality work

  • Finds a way to get things done with available resources

  • Acts as a student of the business

  • Strategic Proficiency – Chart the right course by using data/critical thinking

  • Leads with the customer in mind

  • Stays connected to key stakeholders to stay up-to-date & identify market trends to guide work

  • Understands how team’s performance impacts McDonald’s overall business

  • Talent Proficiency – Build up teams and uplift growth

  • Coaches & provides candid feedback for development & growth

  • Provides direction, alignment and support to improve performance of teams

  • Finds ways to incorporate others’ best thinking into solutions

  • Helps others adapt in the face of resistance

Qualifications

Who we are looking for & individual qualities desired

We are looking to recruit and hire individuals that have a real and genuine commitment to building a career focused on specialization and progression within the indirect procurement and sourcing field.

McDonald’s offers incredible opportunities for individuals who already have a solid baseline of knowledge within an indirect procurement or sourcing role that are looking to further develop their experience on a global level, through access to a portfolio of solutions that are deployed across a truly worldwide scope. Development within this role will be follow the 70/20/10 model of training and development.

In order to thrive within this role, you will need to be able to regularly and consistently demonstrate the following individual qualities:

  • Influential: A natural storyteller, with inherent talent for building compelling narratives in order to influence the right audiences at the right times. Must be able to empathically position to understand what is driving the positions of our stakeholders, suppliers and franchisee owners

  • Proactive: Takes charge for building or developing a pipeline of opportunities for what we should be doing rather than reacting solely to demand for support. Balancing these needs in the context of how to best serve the entire organization in supporting our business goals & objectives

  • Strategic: Intelligently identify and elicit potential needs beyond those that are directly stated as desired by our stakeholders

  • Determined: Strong willed individual that is able to lead large and complex stakeholder groups/teams towards objective based outcomes to firm deadlines

  • Persistent: Natural ability to posture for and seed, mutually beneficial, longer term outcomes during course of delivering upon shorter term goals. Achieve whilst working with strong willed senior role holders (internally & externally)

  • Curious: Capacity and willingness to learn from external and internal sources. Fully bought into the spirit of ‘continuous improvement’ with real desire to bring new thinking, best practice and innovative ideas to McDonald’s for consideration to adop

Prior experience of:

  • Minimum of 5 years’ prior experience in strategic sourcing or commensurate experience in related global scope functions.

  • Experience in Technology or Professional Services category management or sourcing roles

  • Knowledge and understanding of contracting with service partners utilizing agile processes and methodology

  • Confident and clear delivery of conclusions to Executive level or Officer level leadership

  • Possession of a strong working knowledge of procurement best practices, including supplier negotiations, selection, evaluation, management, and development; must be able to demonstrate “hands-on” experience

  • Think critically and structure analysis to solve poorly defined problems

  • Strong track record of negotiating for mutually beneficial contracts and business relationships

  • Outstanding past experience of achieving positive working relationships internally and externally

  • Natural ability to effectively communicate complex topics in a simple way via written and oral methods

  • Able to problem solve and search for answers using internal and external network/sources

  • Organized and able to effectively manage a number of responsibilities/projects at once

Minimum Qualification Expectations:

  • Bachelors’ Degree in IT, Business, Supply Chain, or STEM fields required. MBA preferred.

  • C.P.M. (Certified Purchasing Manager) or C.I.P.S. (Chartered Institute of Purchasing & Supply) designation is a plus

Additional Information

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Requsition ID: REF1839Y

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact supportteam@us.mcd.comsupportteam@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

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