Synacy ISP Network Engineer in Cebu City, United States
This job advert is placed on behalf of RISE.
The RISE mission is to accelerate internet in the Philippines?we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.
Currently we are scaling a fast growing ISP, providing Business and Enterprise customers with the fastest, highest availability internet service that is possible. We?re looking for great engineers to join our Network Operations team. Your day to day activities might include tasks like:
Managing BGP routing with our customers, peers and transits
Provisioning new customers
Configuring and deploying new devices
Answering customer support enquiries (we don?t have a call centre - our business-only customers talk directly to our engineers)
Coding a new management system to improve our day to day operational tasks
Fixing network faults as they arise
Setting up a virtual server to provide a new service either internally or to our customers
This role also participates in an on-call roster and will be required to work some non-standard shifts.
Strong oral and written English communication skills, ability to articulate network issues
Strong general computer system skills (e.g. web interfaces, command line, linux/bash)
Advanced IP routing and switching skills
Advanced IP network troubleshooting skills
Advanced knowledge of TCP/IP fundamentals and commonly-used network protocols (IPV4/IPv6, OSPF, BGP)
Knowledge of network standards and practices
Experience in dealing with end users
Extensive experience with configuration of equipment from one or more of the following vendors: Cisco/Juniper/Mikrotik/Huawei/Arista
Strong knowledge of network troubleshooting tools, and monitoring platforms
Maintain a high sense of urgency while staying cool under pressure
Preferably a candidate should possess a Bachelor's/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent
Vendor certifications a plus (JNCIA/JNCIS/CCNA/CCNP etc.)
Ability to use a scripting language such as Perl/Python/Ruby/bash/awk/sed/etc. Python preferred.
Experience managing linux based applications like BIND, RADIUS, ISC-DHCP, Cacti, Smokeping, Nagios
Experience with a server configuration management tool like Chef (preferred), Puppet or Ansible
Experience with all, some or any of the following technologies: GPON, MPLS, STP/MSTP, L2VPN, L3VPN, RSVP, PPP, DHCP, BGP, OSPF, IPv6
Experience working with a large, operational IP network
Experience working in a customer support team or environment
For this listing we would call for applications from:
Intermediate engineers with 1-3 years experience who understand some of the above
Senior engineers and architects with 3+ years who understand most of the above
Disclaimer: Due to the volume of applications, we might not be able to respond to each applicant individually.