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SoutheastHEALTH Patient Services Representative in Cape Girardeau, Missouri

Patient Services Representative

Administrative - Clerical Cape Girardeau, Missouri Patient Registration Part-Time



Job Summary

The Patient Service Representative is responsible for obtaining accurate complete and factual information relative to the registration of patients for the purpose of legal records while maintaining patient confidentiality. This is a position of high customer service with patients and physicians both in person and by phone.

Essential Functions

  • Greets patients and their families with friendly attitude

  • Responsible for careful and accurate compiling of information on each patient registered for inpatient or outpatient care at Southeast Missouri Hospital

  • Responsible for patient’s right to privacy and maintaining confidentiality

  • Answers office telephone promptly and courteously

  • Responsible for the cleanliness of the department by sending work orders for special cleaning needs

  • Keeps current on changes in policy and procedures

  • Confirm and/or update patient registration information at checkout

  • Any other duties as needed to drive to the Vision, fulfill the Mission, and abide by the Values of the organization


  • High School Diploma or Equivalent required

  • Experience in a detail oriented or public contact work environment preferred