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Bourne Dental Associates Patient Coordinator in Buzzards Bay, Massachusetts

The Patient Coordinator is responsible for promoting practice growth through effectively implementing administrative procedures and a positive, professional presentation as a member of the admin team. This position will project the positive, friendly atmosphere of our practice by welcoming all visitors in a cheerful and professional manner, maintain a positive relationship with local specialists, and deliver superior customer service. Provide information to callers; Perform routine clerical and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files. Responsible to prepare, present, and schedule patients for treatment plans following Dentist's and/or Associate Dentist's exam notes and direction. Set up any financial arrangements, collect payments from patients and insurance companies. Direct and ensure compliance of office personnel on company policy regarding collection procedures. The Patient Coordinator is responsible for insurance verifications, the processing of insurance claims, and management of relationships with insurance carriers. Contacts insurance companies and patients regarding coverage determinations and outstanding balances. Researches and resolves insurance billing issues. ESSENTIAL KNOWLEDGE AND SKILLS Demonstrate a working knowledge of dental records and documentation. Able to perform basic computer functions using practice management software. Demonstrate excellent written and verbal communication skills. Must be detailed oriented. Comply with company's standard operating protocols and procedures. Exercise knowledge of dental terminology. Maintain the highest level of confidentiality to HIPAA standards Always follow the company's core values- Trust, Integrity, Positive, Excellence- for yourself, the team, and our patients. QUALIFICATIONS REQUIRED High school diploma. Accurate typing at 40 words per minute. Minimum of one year of office experience. Preferred two years of experience. TRAVEL REQUIREMENTS Some travel to other offices to provide coverage as well as company events may be required