CVS Health BI Product Owner in Burlington, Massachusetts
Digital aims to transform health and wellness via products that enable consumer engagement and a best-in-class experience. This team is responsible for CVS Health Digital’s data strategy and data products; as well as the data engineering and analytics road map and the execution of the roadmap. A key initiative of CVS Health Digital is to build an integrated platform and underlying products to drive engagement and revolutionize health and wellness. CVS Health is taking on a major initiative to redesign and rebuild many of its customer facing digital assets. This effort will include a completely new approach to developing software within CVS Health, using the latest design approaches, technologies, and processes. CVS Health Digital is a startup like business unit within CVS Health, which will design, build an deliver a completely new and integrated digital experience for our users. As an analytics product owner, you will work with across the portfolio of products to define the measurement strategy that allows us to capture data that will inform the next generation of digital products that will enhance the health of our members. You will work with an agile cross-functional team of engineers, designers, analysts, and data modelers in defining and delivering best in class measurement capabilities that spans across multiple digital products..Come Join CVS Health Digital!Fundamental ComponentsCVS Health Digital Engagement Analytics team is looking for a Product Owner with experience working in fast-paced, startup like environment to join the team to help drive our Data Engineering, Reporting and Data Science initiatives. As the Product Owner working with data engineering/reporting/analytics teams, you will help manage and grow our digital data products and analytics ecosystem. Partner with other product managers/owners, agile managers and leadership to mature the offerings and ensure they exceed the expectations of our customers and stakeholders. Grow your skill set and knowledge base by working alongside talented and passionate teammates from diverse backgrounds. Be the voice & champion of the consumer by driving the refinement, accuracy and maturity of our data pipelines, CEO level reports, and data science products consumed by both front and back end systems. Help drive the team to success by working across groups to drive discussion & engagement, create & track user stories in an Agile BI development life cycle. Investigate ways, partnerships, technologies to drive user engagement and stakeholder satisfaction. Ensure internal and external stakeholders needs /expectations are met and promote transparency by helping communicate through SAFe/SCRUM practice.A successful Product Owner – CVS Health Digital Engagement Analytics will:• Serve as the "voice of the customer" by bringing this perspective in a detailed and well communicated way to the data, reporting & analytics development teams, throughout the product life cycle• Drive the refinement process with the team to slice program-level Features, and break them down into detail-level user stories consumable and testable by the Scrum team• Own, prioritize, and maintain the Analytics Product Backlog, including definition of user stories and acceptance criteria• Contribute and execute on strategy, product vision and road map• Collaborate with a technical teams across the company (including architects, security, quality engineers and others) to ensure we are meeting our product objectives• Continuously and transparently communicate with internal stakeholders the prioritization of the Product Backlog and the status of development efforts via system demos, agile ceremonies, and team/program-level activities• Work with Scrum Masters to help direct, motivate, and guide the agile delivery teams• Be comfortable understanding the underlying business theory & mechanics behind the data, and be effective in communicating and translating information gleaned into technical objectives.• Promote and drive Agile development methodology throughout the work and teams• Manage, prioritize, and quickly assess the impact of defects, and promote built-in quality throughout the development process• Proactively work with the data architect to ensure that solutions being developed now will continue to be able to be extended and improved into the future• Review, accept, and prioritize feedback and new requirements from stakeholders• Ensure that Scrum Team deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need• Review completed development work to ensure specified acceptance criteria have been met and that features and stories meet the definition of done• Organize and drive UAT and functional handoff to business teams
• 3+ years in product/project management or related role • 1+ year as a Product Owner in an agile development environment
• Highly desired technical skills related to experience/education: HDFS, SQL, Bash, AWS, Kubernetes, Python, R, Java, Spark, Tableau, Adobe, Segment, MapD• Strong knowledge of Agile/Scrum/Safe• Knowledgeable in technology and software development processes• Highly effective communication/presentation/ facilitation skills• Strong persuasion, prioritization and communication skills• Communication – Must be a strong communicator and be able to adjust altitude and depth of conversation to the audience, and be able to effectively communicate with both senior executives, business stakeholders, peers, and delivery team members alike• Leadership – within the context of Business Intelligence, the Product Owner is responsible for representing the customers voice, creating a compelling product vision and providing clarity for the Development Team on the items to be worked on.• Prioritization – Must be able to handle conflicting prioritizes involving multiple stakeholders, and rationalize and prioritize business objectives and initiatives using data• Ideation – Must be an independent thinker and bring intellectual horsepower and original thoughts to the table• Highly Analytical – Must embrace the scientific method, find data-driven methods and problem solving “second nature”, and leverage quantitative analysis in all aspects of the role• Continual improvement – Must be a “learning animal” and continually be growing one’s craft, learning new tools and techniques• Conflict resolution – Must be not be afraid to tackle difficult topics/conversation and able to successfully facilitate discussion to drive appropriate outcomes, including consideration of different approaches or viewpoints• Attitude of transparency – Must bring disclosure and transparency to stakeholders and grow trust with colleagues and stakeholders
• Bachelor’s degree or equivalent experience
At CVS Health, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, sex/gender, sexual orientation, gender identity or expression, age, disability or protected veteran status or on any other basis or characteristic prohibited by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.