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University of Buffalo - Campus, Dining Campus Dining and Shops - Student Employement Information Technology Department in Buffalo, New York

Job Description

Position Summary

Supports the technical needs of the FSA including Campus Dining and Shops and the UB Card Office. This includes PC’s, Point of Sale Equipment, digital signs, kiosks, cameras, etc. This position will work 15-20 hours a week and may include weekend football games and occasional evening shifts. This position may include opportunity to work over winter and summer recess.

Job Requirements

Essential Functions

Installation, Deployment and Maintenance

  • Configuration, deployment, maintenance, troubleshooting and repair of FSA/CDS IT equipment including but not limited to PCs, Laptops, end user devices, POS and specialty technical devices.

  • Maintenance and repair of digital signs, surveillance cameras, and other electronic devices.

  • General IT support in all areas of the department .

    Monitoring and Administrative

  • Monitor and respond to user requests via ticket system and service calls.

  • Maintain device information database.

  • Create documentation in the field and in office for FSA/CDS assets.

  • Comply with department and corporate policies and procedures.

    Desired Qualifications

  • Valid driving license and good driving record required

  • Basic computer skills for web applications, mobile apps and spreadsheets.

  • Good communication and customer service skills.

  • Exceptional organizational, interpersonal, and communication skills.

  • Ability to work independently and within a team environment.

  • If you have ever assembled your own computer, installed a home automation/audio system or built a tree house, this may be a good job for you.

    Work Environment

    The IT department works out of a collaborative lab environment. Each individual has daily tasks specific to their support roles and supports each other as needed. Student employees are part of the main team and will work both independently as well as on team projects.

    Physical and Mental Demands

  • The position is very active and the employee must be able to stand and walk for up to a minimum of 8 hours.

  • The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, crawl, bend, stretch, twist, or reach out.

  • While performing the duties of the job, the employee is regularly required to talk and hear.

  • The position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

  • The employee must have the ability to use hands to finger, manipulate fingers; and reach with hands and arms to use common hand tools including electric hand tools.

  • Ability to work on standard height ladders safely and comfortably.

  • T he employee must frequently lift and or move up to 30 lbs. and occasionally lift and or move up to 50 lbs.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

    Campus Dining and Shops is committed to ensuring equal employment opportunities without regard to an individual's race, color, national origin, sex, religion, age, disability, gender, pregnancy, gender identity, gender expression, sexual orientation, predisposing genetic characteristics, marital status, familial status, veteran status, military status, domestic violence victim status, or criminal conviction status. Employees, students, applicants or other members of the University community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely based upon a protected characteristic. Campus Dining and Shops policy is in accordance with federal and state laws and regulations prohibiting discrimination and harassment. These laws include the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964 as Amended by the Equal Employment Opportunity Act of 1972, and the New York State Human Rights Law. These laws prohibit discrimination and harassment, including sexual harassment and sexual violence.

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