Dell Marketing Data Privacy Analyst in Bratislava, Slovakia
Marketing Data Privacy Analyst
Dell has been active in Slovakia since January 2003. We started as a center of sales and customer support and transfer into a business center supporting the whole EMEA region and the main financial hub of Dell, globally. We offer a broad palette of positions in IT, finance, sales, marketing, data science, technical support and business process support.
We are very honored and humbled to receive 3rd place in an annual 'best employer' survey conducted by Profesia amongst Shared Service Centers in Slovakia for the year 2018. Join our team and be part of life at Dell
Analyze & action Suppression Requests coming from varied systems and regions or segments
Maintain & enhance Single Source of Truth for Customer Preferences
Maintain and further develop a robust audit trail around Customer Preferences
Analyze & action Investigation Requests coming from varied regions or segments: help building, running and improving rigorously comprehensive reports about:
The data we own about any given customer, across a wide range of systems (Subject Access Rights)
Promotion history (why was the customer contacted, by who, how)
Analyze customer data, identify quality & compliance gaps, formulate solutions or configuration changes
Control configuration changes downstream impact
Generate routine and ad hoc reports, graphs, and presentations
Participate in design and implementation of new functional systems and business processes
Interact with IT teams to revolve production issues
Understand data flow, how the data is utilized and use that knowledge to support the integrity of the Privacy Governance program
2 to 3 years of proven experience in CRM, Privacy or Compliance environments
2 to 3 years of proven experience in data Analytics
Strong communication skills, written and verbal presentations
Strong technical aptitude
Demonstrated experience issue spotting and assessing mitigation plans.
Data Privacy / Compliance formal education or certification
Experience in global or remote Services/Business support type of environment
Marketing oriented acumen
Experience championing process improvements, best practices and knowledge sharing within the organization as it pertains to Privacy, Compliance, analytics and data integration capabilities
Salary starting from: 2 100 EUR gross monthly
We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.
If you share our passion for data and you’re keen to play a key role in driving progress, this is your opportunity to develop with Dell.
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