Robert Half Customer Service Representative in BELCAMP, Maryland
Description If you want to work in the growing Manufacturing industry, you might be the Customer Service Representative Robert Half is looking for to build solid customer relationships. Are you looking for an excellent career opportunity? This Customer Service Representative position could be for you, if you are articulate and highly-skilled. If you're looking for a short-term contract / temporary engagement, and can work in Belcamp, Maryland, this could be the Customer Service Representative position for you! Candidates looking to work in a dynamic, rapidly-changing call center will be interested in this position.
How you will make an impact
Contribute accurate, friendly customer service in a timely fashion
Organize and route incoming telephone calls
Field and send out send written business correspondence
May support business development and client referral goals by actively cross-selling and referring customers Requirements - Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
Excellent customer service and office administrative skills
2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
Ability to use multiple computer systems, applications, and utilize search tools to find information
Solid understanding of Microsoft Office
Proficiency in data entry
Customer service experience
Proven experience going the extra mile to solve complex customer inquiries via extensive research
Excellent communication skills (written and verbal)
Enthusiastic attitude and an engaging businesslike approach
If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you. Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.888.490.4154. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.