Sprinklr HR Advisor in Bangalore, India
As the world moves even more online due to the coronavirus pandemic, customers are connected and empowered like never before. Customers want an immediate, personalized and consistent experience, no matter which channel they choose to engage with a brand. Sprinklr helps brands meet the demands of today’s customers by providing them with the insights they need to make every interaction matter. Sprinklr is a Customer Experience Management (CXM) platform for modern enterprises with 2500+ employees helping the world’s most valuable enterprises make their customers happier. Learn more about our culture and how we make our employees happier through The Sprinklr Way (https://drive.google.com/file/d/1K4Ew4me9vA45eubIx7DhOjWK8C6xabsI/view) .
Sprinklr is the unified platform for all customer-facing functions. We call it unified customer experience management (Unified-CXM). We help companies deliver human experiences to every customer, every time, across any modern channel, at a once impossible scale. Headquartered in New York City with over 2,400 employees globally, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Learn more about our culture and how we make our employees happier through The Sprinklr Way (https://drive.google.com/file/d/1K4Ew4me9vA45eubIx7DhOjWK8C6xabsI/view) .
What You’ll Do
You will be the first point of contact for our employees to drive a positive employee experience.
You will deal with day to day employee queries (e.g. pay, leave, policy guidance, exit process, etc) and where necessary direct them to the best person or team to deal with them.
You will support C&T Business Partners on a wide variety of people related topics and projects including support for engagement, pulse connects, etc.
You will be responsible for people related administration and coordination tasks (e.g. new starter processes, expenses queries, exit process, etc). You will conduct exit interviews and recommend corrective action, where necessary.
You will support the C&T Business Partners and collaborate with other stakeholders (e.g. C&T Ops, Recruitment, etc) on a timely basis to keep the employee records in HRIS up-to-date by raising relevant tickets.
You will use the HRIS to run reports, gather data and draw insights, working alongside the C&T Business Partner in delivering projects.
Live the Sprinklr Way of being accountable, customer focussed, transparent and passionate, so that the highest standards of customer happiness can be achieved.
Skills and Behaviors
Proactive and high ownership
Ability to maintain confidentiality
Detail-oriented and resourceful mindset
Who You Are & What Makes You Qualified
A minimum of 1 year of relevant experience.
Experience of working in a fast paced, forward thinking global technology company.
Understands that being a respected colleague, a supportive and trustworthy leader coupled with drive, curiosity and grit are a requirement for members of the Sprinklr Culture & Talent team.
Experience with Workday will be an added advantage
Why you'll love Sprinklr: We’re committed to creating the kind of culture where you feel like you belong, are happier today than yesterday, and your contributions matter. At Sprinklr, our goal is to treat everyone like family and passionately, genuinely care. For full-time employees, we offer flexible paid time off and paid parental leave, medical plans, dental and vision plans, life insurance, 401(k) savings plans, employee stock options, gym and wellness discounts, Plum benefits, Lifemart discounts, and paid time off to invest in learning and career development.
We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.
We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgement-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by filling out this form (https://docs.google.com/forms/d/e/1FAIpQLSfsk_f9KxtJ8W_tC5CALPNIRuuEe05-KD3aOq-7EifonNvZbQ/viewform?usp=sf_link) , and we will reach out to you. If you have additional questions, please contact firstname.lastname@example.org.