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Charles Schwab Senior Product Manager - Salesforce in Austin, Texas

Your Opportunity

The Digital Rep Solutions organization is responsible for supporting and designing client facing rep platforms to drive efficiency through innovation, problem solving, solution design, UX design, and prototyping. Our mission is to deliver an exceptional representative experience and enable the ability to establish, grow and solidify relationships with our clients. The group supports various lines of businesses and works with a wide range of internal stakeholders including technology, sales and service, strategy, and marketing.

The Senior Product Manager role will specifically be part of the Digital Rep Solutions Salesforce Sales Desktop program. The program consists of focused scrum teams innovating on strategic rep enabling solutions in Salesforce, through a differentiated working model that is focused on speed, agility, and user experience.

At Schwab, Senior Product Managers help build and evolve industry leading products and platforms. In this role you will engage in the entire product lifecycle with primary ownership for defining, planning, delivering and supporting new and existing features and capabilities.

Our ideal candidate communicates effectively with various stakeholders across business and technology and thrives on being the voice of the client. They fully own their backlogs, including defining roadmaps, releases, dependencies, and clearing blockers that might impact delivery or production performance. Most importantly, our ideal candidate is a team player that delivers quality, high-value products and has fun while doing it!

What you are good at

  • Understand and articulate client pain points and define the right solutions.

  • Utilize critical insights from Product Management research to develop value propositions and business cases.

  • Partner with user experience designers and technology peers to design and solution value-based products

  • Build release plans and feature roadmaps aligned to strategic goals and organizational priorities while effectively managing stakeholder tradeoffs.

  • Participate in quarterly PI planning by clearly articulating your teams plan, risks and dependencies

  • Lead one or more Scrum teams through managing the product backlog, including writing and grooming Epics and User stories and prioritizing the backlog

  • Participating in Scrum ceremonies and signing off on product development prior to delivery

  • Partner with rep enablement teams to define training, pilot and rollout strategies best suited for your product.

  • Manage key stakeholder relationships, including taking in new intake requests and enhancements.

  • Continuously integrate feedback from metrics, clients, stakeholders and customers into recommendations for improving delivery and evolving our operating models and agile frameworks.

What you have

Who you are

  • A strong collaborator and who is outgoing, spontaneous, adaptable, and imaginative

  • Passionately committed to providing a great client experience

  • A results-oriented self-starter who can run with delegated responsibility

  • An effective decision maker, and enthusiastic team player who is energized by solving problems

  • An analytical thinker who can collect and use data to make decisions and determine priorities

  • A leader who isn’t afraid to roll-up their sleeves and dive into the details to ensure a quality product

What you have

  • Experience interacting with senior stakeholders, multiple customers, and delivery leadership

  • A track record of successfully owning, planning, defining, and delivering an annual roadmap

  • Proven experience with Agile and Design Thinking and strong knowledge of Scrum and Product Management Practices

  • Successful history of partnering with key business and delivery stakeholders

  • Strong communication skills; from storytelling to simplifying complex technical topics

  • Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types

  • Demonstrated leadership skills, deep curiosity, and focused execution to drive strategic vision

  • Salesforce and Financial Services experience a plus

Target Total Compensation - 111,600 - 182,200 ​

Your actual pay will be based on your skills and experience -- talk with your recruiter to learn more.​

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.

Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further (https://content.schwab.com/web/retail/public/about-schwab/charles_schwab_recruitment_guide_2020.pdf) .

Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here (https://www.aboutschwab.com/EEO) to see the policy.

Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281 (tel:800-275-1281) .

TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

Why work for us?

Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth. Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further (https://content.schwab.com/web/retail/public/about-schwab/charlesschwabrecruitmentguide2020.pdf). Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here (https://www.aboutschwab.com/EEO) to see the policy. Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281. TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.

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