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Applied Materials Operations and Customer Quality Engineer II (E2) in Austin, Texas

Requires knowledge and experience in own discipline; still acquiring higher-level knowledge and skills. Builds knowledge of the company, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Key Responsibilities

Develops and applies quality standards in accordance with company and customer requirements. Develops and conducts related tests. Designs and implements methods and procedures for inspecting, testing, and evaluating the precision and accuracy of products and/ or production equipment. Develops methods and parameters, project methodology and/ or project proposals. Develops and uses procedures. Prepares documentation for inspection/ testing procedures. Recommends corrective action for procedural, product, or process deficiencies. Gathers operational and test data and evaluates results. Evaluates work methods, procedures and policies. Tracks progress of qualification status, reviews reliability test results, determines disposition of non-compliant products, reviews and releases qualification packs. Participates in audits. Utilizes drawings, specifications, industry standards, and sketches, adapting inspection measuring devices and procedures when necessary. Read and interpret technical drawings and specification requirements. Reduces qualification cycle time and cost while still meeting quality performance requirements.

Job Specific Knowledge

  • Leads cross functional corrective action and continuous improvement projects using 8D and other problem solving methodologies

  • Works closely with internal customer account teams to address issues at customer sites globally

  • Technical product knowledge on semiconductor manufacturing equipment a plus (prefer Applied Materials FEP, ALD, and or EPI product knowledge)

Functional Knowledge

  • Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

  • Understands key business drivers; uses this understanding to accomplish own work


  • No supervisory responsibilities but provides informal guidance to new team members

  • May lead small projects with manageable risks and resource requirements

  • Must be able to influence other stakeholders as needed

Problem Solving

  • Solves problems in straightforward situations; analyzes possible solutions using technical experience, judgment and precedents


  • Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

  • Explains complex information to others in straightforward situations


  • Strong interpersonal skills

  • Strong presentation skills

  • Strong problem-solving skills

  • Proficiency in MS Office, particularly Excel, PowerPoint, Outlook and Word

  • Working effectively in cross-functional, multi-cultural teams

  • Experience with customer interface a plus

  • Travel : 10 - 20% of the Time


  • Bachelor's Degree

  • 2 - 4 Years of Experience

Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.



Bachelor's Degree




Years of Experience:

2 - 4 Years

Work Experience:

Additional Information


Yes, 20% of the Time

Relocation Eligible:


Applied Materials is committed to diversity in its workforce including Equal Employment Opportunity for Minorities, Females, Protected Veterans and Individuals with Disabilities.

Applied Materials is the leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. Our expertise in modifying materials at atomic levels and on an industrial scale enables customers to transform possibilities into reality. At Applied Materials, our innovations make possible the technology shaping the future.